223,482+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 223,482 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

223,482 total


Most selected providers in "June, 2026"

This chart shows the distribution of the most selected pet insurance providers in June, 2026.

Providers with highest rating

Embrace

19,966 reviews

4.9
Healthy Paws

11,349 reviews

4.9
Fetch

5,870 reviews

4.9
Trupanion

55,033 reviews

4.9
Pets Best

15,300 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

January 11, 2025

Emergency pet care for Emmy

I had to bring my dog Emmy for emergency care one night. They had her for about 16 hours. My total bill was almost $1600. With my deductible and healthy paws doesn’t pay For the initial visit. I was reimbursed $875. I haven’t 80% payout. They settle this up with me in less than two days. Everything was upfront. The only thing I wasn’t aware of was that the initial exam for the emergency visit wasn’t covered. It’s not a complaint I just wasn’t aware. I am quite happy, so is was for the initial visit. I was reimbursed $875. I haven’t 80% payout. They settled this up with me in less than two days. Everything was upfront. The only thing I wasn’t aware of was that the initial exam for the emergency visit wasn’t covered. It’s not a complaint. I just wasn’t aware. I am quite happy so is Emmy

Insurer: Healthy Paws

By: John K

January 11, 2025

Embrace is the Real Deal

My claim for my cat’s fractured and dislocated hip examination was handled quickly and as I expected. Very professional and the coverage payment was clearly explained. Hopefully, the upcoming surgery’s claim and reimbursement will be handled the same way!

Insurer: Embrace

By: Richard Jennings

Verified January 11, 2025

My reimbursement was received very…

My reimbursement was received very quickly. I am disappointed in the app. I was not able to download my receipt the app wouldn’t respond so I ended up submitting it online thru the website which was much more efficient.

Insurer: Fetch

By: Kristin

Verified January 11, 2025

I am so happy

I am so satisfied and happy to have chosen Fetch as my dog insurance. My dog just had a surgery and he was diagnosed with oral cancer. I submitted all my bills and within less than a week they were all processed and paid. No back and forth. In one I received my reimbursement. Top service extremely please with the service. Thank you Fetch 🙏

Insurer: Fetch

By: Dolores

January 11, 2025

Very easy to submit claims and timely…

Very easy to submit claims and timely reimbursements

Insurer: Embrace

By: Susan Haynes Roos

January 11, 2025

Not your typical deductible

This company skirts over the fact that your deductible is used in an untypical fashion. For a $1300 bill, they only covered $49. My deductible is $1000 and I pay 20% of the bill that’s covered. The issue is that they calculate the 80% they pay first, put your deductible towards that, and then reimburse so it’s a much smaller reimbursement than typical insurance would do. I’ll be switching back to Embrace even though my premium will be a little higher.

Insurer: Pets Best

By: Margaret

Useful
Verified January 11, 2025

This was the first time I had to use Embrace.

This was the first time I had to use the insurance. My dog had been bitten by an animal while walking on a trail and we’d gone to the emergency vet. Submitting the claim was easy and it was covered!

Insurer: Embrace

By: Katherine

January 11, 2025

Fast and pleasant customer service

I have had fetch insurance for the past two year with my boxer, so when I added a new fur baby I knew I it was the right policy for her too. As I was adding the new policy, my app refreshed and sent me back to the beginning. What I did not realize, is it had already added the new policy. So, in the end, I accidentally added my new pup twice. I called fetch the next morning and spoke with Rachel. Rachel was very pleasant and immediately noticed the duplicate policy before I even needed to explain what my issue was. She quickly resolved the issue and had me on my way. This is the first time I have had to call in, and based on the quick response and action, I won't be afraid to do so again.

Insurer: Fetch Canada

By: Alicia Frosch

January 11, 2025

Denying claims that should be covered

Denying claims that should be covered, I am wasting my time with a 2nd appeal

Insurer: Pets Best

By: Jenny McCarthy

January 11, 2025

Everything takes forever and they are very difficult to get ahold of.

They say 3-5 business days but it ends up being 3-5 weeks and then randomly they'll send you an email weeks later that they're missing a document, which more often then not, they already have. And then because they put stuff on hold, once you contact them again, the entire process starts all over again and you have to wait another 3-5 weeks. It's extremely inconvenient/.

Insurer: MetLife

By: Christian

Useful

Compare top pet insurance providers plans.