224,958+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,958 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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From five stars to three stars!
Upon discussion with Embrace Customer Service I must change my review response below because the wonderful gentleman I spoke with who deserves a raise because he really is a fantastic person and employee, explained that my claims haven’t been reimbursed because I already hot my $250.00 quota. Which leads me to reflect on just how much of a benefit it is to pay for the extra coverage. ???
Insurer: Embrace
By: Valerie O
Great all together
Great all together. Had to cancel previous insurance because I’d billing issues. Now I am paying less for the same treatment.
Insurer: Pumpkin
By: Jean Camilo
Customer service is awesome!
Customer service is awesome!
Insurer: Embrace
By: Kasey S
Very satisfied
I have been with Pets Best for several years and I am very happy with them. Whether your pet has a serious illness or allergies they are there for you. It is very easy and quick to file a claim and they process your claims pretty quick.
Insurer: Pets Best
By: Annette
Easy to choose the right insurance for…
Easy to choose the right insurance for my pets.
Insurer: Prudent Pet
By: Luis A Torres
Easy to use and covers my senior
Easy to use and covers my senior I love how easy it is to file a claim. They make the entire process so simple! Thanks for coving my family!
Insurer: Embrace
By: Meredith Besabe
Absolutely excellent response to claim…
Absolutely excellent response to claim submission. Our dog has had recurrent UTIs. The claim submission process is quick and very easy. Claims are processed very quickly and refunds issued within a week. Couldn't ask for better service!
Insurer: Embrace
By: Susan
The customer service representative was…
The customer service representative was very helpful and knowledgeable she was very helpful.
Insurer: ASPCA
By: Scott Redmond
The Top Pet Insurance Company
This is a very professional pet insurance company and we highly recommend it.
Insurer: Embrace
By: Richard
Misleading Coverage & Denied Claims – Spot Pet Insurance is a Scam!
I signed up for Spot Pet Insurance believing it would provide financial protection for my Persian cat, Cyrus, in case of accidents or illnesses. However, my experience has been nothing short of frustrating, misleading, and an absolute waste of money. 1. Denied Coverage for an Accident Cyrus accidentally ingested a vitamin D capsule during the grace period, resulting in an ER visit ($190) and a follow-up visit to a new vet ($368.56). I was explicitly told by Spot Pet Insurance that as long as the accident/illness did not reoccur within 180 days, it would be covered. Surprise! When I submitted the claims, they were denied. When I called for clarification, a rep told me I needed to take him back to the vet after December 25, 2024 (180 days later) and refile a claim ONLY with a new receipt—none of the previous expenses would be covered. That is NOT what I was originally told. 2. Denied a Legitimate Claim for No Reason I also submitted a $170 claim from September 4, 2024 for an unrelated visit—this was AFTER the grace period ended, while my pet was covered. Spot denied it because Cyrus had diarrhea in June before my policy started and claimed it was a pre-existing condition. What?! Diarrhea is an acute, common issue in pets, NOT a chronic condition. Spot Pet Insurance is clearly finding loopholes to deny coverage for anything and everything. If a pet ever has an upset stomach in its lifetime, does that mean Spot will never cover GI issues again? This logic is completely absurd. 3. A Complete Waste of Money I have paid over $400 in premiums, and was only reeimbursed $15 for pink eye illness. Spot Pet Insurance is essentially worthless—what’s the point of having pet insurance if they refuse to cover even basic claims? Their lack of transparency and deceptive denial tactics are shady and unethical. Final Verdict Do yourself a favor and STAY AWAY from Spot Pet Insurance. Their policies are misleading, their customer service gives contradictory information, and they will find any excuse to deny your claim. Beware before signing up – you are better off saving your money than trusting Spot Pet Insurance!
Insurer: Spot
By: Zubia Khan