208,360+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,360 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Zero communication
I was never told that my new policy was being terminated. My dog is sick right on the day I found out his policy was randomly terminated with no communication warning whatsoever from this company. I am devastated and scared that I will either lose my home or my dog because I cannot afford an emergency vet out of pocket and depend on this insurance to be able to keep my dog well. I was told by a customer rep when I called in December about my policy expiring that I would receive notifications and that was a flat out lie. I have not received any notification other then my new policy document.
Insurer: MetLife
By: Marlena Keppler
Good service
Amanda was really nice , easy to communicate , and gave me all information I needed . Amd her response was quick when I had follow up questions .
Insurer: Fetch Canada
By: Gita
Web site not available for a month. Mobile app started working but some functioned not working
Have been satisfied for a few years until recently. The web site will not let me sign on, get a 404 error. This has been going on for a month. The mobile app just started working to sign on, but can't get to any functions like setup and payment setup. Called support number and they were no help at all.
Insurer: Pets Best
By: Terry Dawson
Spot has been amazing
Spot has been amazing. Unfortunately, I have had to use it more than I prefer, but they always reimburse very quickly. With Vet care being so expensive, it has given me piece of mind to know that I can rely on my Spot insurance.
Insurer: Spot
By: KIMBERLY TRAHAN
Good process price and product
Good process price and product. Made sense for us.
Insurer: Nationwide
By: doug turlo
Good site, bad printing
The site was easy to navigate and finish the insurance order, but printing was a pain. As a matter of fact, the print option for the receipt just doesn't work and gives a javascript null error.
Insurer: Nationwide
By: customer
The online line claim center is very…Easy and Quick
The online line claim center is very easy to go through...upload receipts, click a few buttons and you're done. Before my year was up they let me know options for the upcoming year for my pup!
Insurer: Spot
By: Deanna Perlinger
Great coverage
Provides amazing coverage for dental
Insurer: Fetch
By: Kaylee
App was easy to use
App was easy to use
Insurer: Nationwide
By: Big Kahuna
Claims are processed quickly and it is…
Claims are processed quickly and it is easy to file the claim.
Insurer: MetLife
By: Lolo