219,678+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 219,678 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

219,678 total


Most selected providers in "April, 2026"

This chart shows the distribution of the most selected pet insurance providers in April, 2026.

Providers with highest rating

Embrace

19,861 reviews

4.9
Healthy Paws

11,189 reviews

4.9
Fetch

5,580 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

15,027 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

November 04, 2024

Super easy way to submit claims

Super easy way to submit claims. Always receive a really quick response to my claims. Very happy with Embrace Pet Insurance.

Insurer: Embrace

By: Susan Powers

Verified November 03, 2024

Super happy client!

Easy to submit my claim. Once I entered my bank details the claim was processed with money back in my account in less than 5 days! That’s what I call Great service !

Insurer: Fetch

By: Jodi

November 03, 2024

Conscientious Customer Service

im a senior citizen~then started coverage for a 6 yr old (healthy Bengal female) who i adopted 3 years ago from the breeder (she is 9 yrs old now) So the Embrace policy i chose (with the help of a vERy patient customer service representative) has worked '100% just perfectly' since that time for X2 preventative wellness visits and for (anti-flea/tic, etc medication) Then yesterday i made the decision to bring her for labs (blood) work (that they were able to draw) Bc about one month ago i noticed (have been observing) a change in her appetite & sleep patterns (nOt sleeping much) along with (a varying appetite) both increased & decreased @times. iHave confidence (with~that my) Embrace Policy (should) or wiLL cover this illness claim (as/per the active coverage in place) Will See! (then~happy to follow up here)

Insurer: Embrace

By: Jerrilyn Forti

Verified November 03, 2024

I find it very easy to make a claim and…

I find it very easy to make a claim and the response time is really good ...

Insurer: Spot

By: KB

November 03, 2024

Have to upload treatment separately to the invoice

Easy process but only the invoice is asked for. My invoices don't contain the diagnosis, so I have learned to upload the notes separately. It would be nice to complete the process all at once.

Insurer: Embrace

By: Charlie's Mum.

November 03, 2024

Input Key Entry Problems

It was very difficult to enter the name of the health provider... The box did not list any providers , gave you an HTML message and would not let you enter a name. It took many tries to finally do it since it would not let you proceed without it.

Insurer: Embrace

By: Angel Maisonet

November 03, 2024

Great experience all around and…

The rep was very knowledgeable and worked with me on pricing. I got the feeling she was an animal lover too so she was personally vested in my experience. Great company. Better rates than anyone else.

Insurer: Embrace

By: Maureen Cronin

November 03, 2024

They overcharged me me two months in a…

They overcharged me me two months in a row. I had to continuously call and I was not compensated for the inconvenience. The rates also go up even if you don’t use the policy. I did not say I wasn’t refunded. However, I said I was not compensated after being on hold for almost a hour. The manager did nothing to ensure they appreciate customer service. This was a billing error on the companies behalf. What was given to me for the time that I wasted out of my day to correct service that I pay my hard earned money to? Yall have policies and deductibles that will always be followed when it’s time to use what we pay into for months. I deserve to be compensated for the inconvenience caused because of negligence. It was not my fault I was overcharged.

Insurer: Embrace

By: Dajah Benton

November 03, 2024

Slow reimbursed. Very slow review

I submitted a claim on 10/21 and here it is, 11/3, and it’s still in review. Nothing big. Just a wellness exam, shots, etc. the doctor gave me cream for my dogs skin irritation. Nothing else. It takes a long time to get reimbursed.

Insurer: Embrace

By: Phyllis Tozzi

November 03, 2024

Why did I wait so long?!

I've always had dogs (and cats!) and I've never had pet insurance. Big mistake: pet insurance is REALLY helpful, and I couldn't be happier with Embrace.

Insurer: Embrace

By: Richard

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