219,678+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,678 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Enormous price increases
Although I think Trupanion has provided us with good care, the exorbitant price increases make it so I can not leave a positive review. Within the contract that we signed there is a provision for "minor price increases". Our original monthly payment was $89/month. Within the last year and a half our prices have increased to $132/month. This is an increase of almost 50% and FAR beyond a minor increase. The reason stated was that "the cost of veterinary care has increased in our area". My sister is a veterinarian and I know that this is not the case (or certainly not enough to justify a 50% increase over a year and a half period). We will be switching providers at these prices. Protect yourself from ridiculous price increases and go elsewhere.
Insurer: Trupanion Canada
By: Sherry
Violated Human and Charter Rights
Fetch has violated my human and Charter-protected rights as a disabled person by denying a six-day accommodation for a delayed claim submission, which was due to my cognitive disabilities. I filed a claim with the HRTO, to which they initially failed to respond. When they finally did respond, it was to request an extension of the response deadline amounting to an astonishing 67 days. The hypocrisy is glaring. Upon responding, they escalated their stance, reinforcing their ableism and discriminatory actions. The level of blatant ableism exhibited by Fetch is appalling, reminiscent of a bygone era. Their conduct has been profoundly egregious. This case is ongoing.
Insurer: Fetch
By: Ferg
One of my vet asst.recommended Fetch as…
One of my vet asst.recommended Fetch as she has this insurance for her furbaby. I looked at all insurances and found Fetch to have the best coverage at an affordable price for my beloved pet. Furbabies are like children and you never know what can happen. From an injury, to an illness to a dental issue, which in my case is what happened to my puppy. Although I don't think I've reached my deductible yet I was still glad to have the coverage for future problems.
Insurer: Fetch
By: Sherri Robertson
Had to turn in 3 claims and was done…
Had to turn in 3 claims and was done very quickly Great service
Insurer: Pets Best
By: Karl
Made our first claim
Made our first claim. Handled promptly and notified us from the beginning.
Insurer: Embrace
By: Rhonda Hertwig
Great Insurance for my pets
Great Insurance for my pets
Insurer: Spot
By: Martin Matthews
So far so good
So far so good! The agent- Davon who assisted me was very knowledgeable, professional and friendly. He gave great advice and got me a fantastic rate for my 3 pets.
Insurer: Embrace
By: Sheena Hinds
Unclear process, terrible communication
After many months of waiting and effort spent trying to understand what PB wanted to move to process along, my claim was finally processed (I still do not understand what actually worked). There was no way to contact anyone who could actually help me, phone support said they could only guess what was happening and all I could do was cross my fingers and hope my claim would actually be processed and not closed without any warning or helpful information. I submitted my claim, recieved no comminication only to have my claim closed after a month with no idea what could be done about it. Repeat this process 4 or so times. I honestly feel like Pets Best was stalling and hoping I would eventually give up on my claim so they wouldn't have to pay out. I will not be renewing my coverage and I am telling every pet owner I know and everyone at the dog park to avoid Pets Best like the plague.
Insurer: Pets Best
By: Jesse
I would like to thank them very much…
I would like to thank them very much for help make me get through this situation. It's the first time I filed a claim. Didn't know what I was doing so they were very helpful. And on every question I had I gave them five stars. Just being honest with me. Thank you for all that you have done.
Insurer: Embrace
By: Marie Baker
I just have to download the…
I just have to download the information, I know it's been received and I get message back on my status of claims.
Insurer: Fetch
By: Maria