219,678+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,678 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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They lie about the actual deductible…
They lie about the actual deductible price. Whatever you submit towards it, they only count 80%. It's just a scam. I've paid almost 2k towards my dog and they've only cover $80 dollars. You can get better deals elsewhere. EDIT: No matter what they comment on here, if you call they are unhelpful. Basically if it says $1000 deductible, you have to pay $1250 to even be eligible for any help because they don't even count all that you spend toward your pet. It's all a lie and they don't understand how deductibles work.
Insurer: ManyPets
By: Mackenzie Behm
Good insurance
Though the claim process time is high, there are regular updates. Overall good experience with the company. Thank you
Insurer: Fetch
By: customer
Timeliness of reimbursement
Timeliness of reimbursement
Insurer: Fetch
By: Leslie
Pricing very competitive and easy to…
Pricing very competitive and easy to connect on the phone.
Insurer: Sonnet
By: Susan Keizer
Guessing Game
Pros: - it is easy and intuitive to submit claims - employees are friendly and pet-focused Cons: - the 1st claim can take over four weeks to review and process - the time it takes to process subsequent claims varies; sometimes reimbursements only take 48 hours, but you will likely wait the full three weeks on average - lack of communication when claims are “in review” - double check your initial intake paperwork for “pre-existing conditions” I met my deductible, have a $50 healthy credit, and $1,000 of dental illness coverage. I submitted a claim on 10/21 and am still waiting. When my husband and I called to inquire about the wait, we were told, “Embrace didn’t ask for additional documentation. I don’t see why this shouldn’t be processed within our 10-15 business day window.” Not exactly helpful. Please understand how frustrating it is to front thousands of dollars on top of monthly premiums, only to feel it’s going into the abyss when our babies are in need. I wish there was a better process in place for pet insurance across the board.
Insurer: Embrace
By: JP
Filing a claim is relatively easy
Filing a claim is relatively easy, turn around on reimbursement was very quick. My only comment, not meant to be negative, is I would like to see the EOB on the claim and also an easier way to see the benefits, just like for a human :)
Insurer: Spot
By: Robbin Lee
This is for testing use only
This is for testing use only
Insurer: ASPCA
By: Test plant
Great decision
The representative was very kind and knowledgeable.
Insurer: Embrace
By: Strawberries
The worst
I put in a claiim two months ago. I called four times still nothing. I wish i went with another company. Now im stuck. I keep getting promises it will be done.
Insurer: MetLife
By: Lisa
Thank You healthy Paws
Unfortunately my dog at a foreign object and needed major surgery. My wife and I were worried about the coverage and maybe getting push back from insurance company, But in a matter of a few days i got approval from them on the medical bills no question asked. It was great as we shifted our focus on our beautiful dog's recovery. Thank you Healthy Paws! Highly recommended!