209,784+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,784 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Wow, just great service all the way.
Wow! Very good customer service including all the way through an appeal on a claim, to best understand my policy and the product. I see why SPOT was so highly rated by Forbes and others. Careful attention to detail all the way through from sales, setup, customer service to underwriting, means a well run business thats competitive and a good deal for the customer. This review is based on my personal experience on the phone, emails, and using the app, with my vet staff interaction in providing information. Fast, efficient, very helpful and professional inc last call with "jaq..." to help me understand claim appeal letter fully.
Insurer: Spot
By: KS
Pumpkin has to be the most…
Pumpkin has to be the most comprehensive and easiest to deal with pet insurance company out there. I highly recommend them. I was paid 90% of an emergency vet bill ($1500) because we suspected my sweet girl of having signs of pancreatitis.
Insurer: Pumpkin
By: Susan
Very easy to sign up
Very easy to sign up. And very affordable
Insurer: MetLife
By: Cindy Robinson
I love Pumpkin!
Quick processing, lovely staff.
Insurer: Pumpkin
By: Veronica
Easy to sign up
Easy to sign up! Straightforward!
Insurer: Nationwide
By: customer
Help When You Need It
Sometimes you just need to actually talk to a company representative when the online links don't address your question. I have found the customer service reps have the answer to my questions and are pleasant and professional.
Insurer: Fetch
By: Denise Adkins
Smooth and easy
Smooth and easy
Insurer: MetLife
By: Melissa Melissa Foose
Easy approval
Easy approval . Well done with explaining exactly what will be covered , very happy
Insurer: Fetch
By: Carmine
Unable to log into my account
Unable to log into my account
Insurer: Nationwide
By: steven skolas
The WORST insurance
The WORST insurance. First of all, they donate a very tiny amount to ASPCA just to use their name. You are not supporting ASPCA in any meaningful way. Second, they deny most claims as pre-existing conditions, do not respond at all to emails, lose the file over and over need multiple phone calls and emails just to get to respond. Useless. I can't believe they run an insurance business this way.
Insurer: ASPCA
By: Deborah K. Johnson