218,808+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,808 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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They violated my human rights
Fetch has violated my human and Charter-protected rights as a disabled person by denying a six-day accommodation for a delayed claim submission, which was due to my cognitive disabilities. I filed a claim with the HRTO, to which they initially failed to respond. When they finally did respond, it was to request an extension of the response deadline amounting to an astonishing 67 days. The hypocrisy is glaring. Upon responding, they escalated their stance, reinforcing their ableism and discriminatory actions. The level of blatant ableism exhibited by Fetch is appalling, reminiscent of a bygone era. Their conduct has been profoundly egregious. This case is ongoing. ✨️Addressing Fetch’s Response to This Review✨️ Your response is nothing more than empty words designed to save face, and it rings hollow in light of FETCH’S actions. At no point during this process has FETCH shown any genuine regard for the rights of disabled people, and I have documented evidence to substantiate my claim. This is not a matter of my opinion. FETCH’S outright denial of my accommodation request was blatantly discriminatory and a violation of FETCH’S legal obligations. FETCH refused to engage in the legally required accommodation process, demonstrating a clear disregard for my rights. When served by the HRTO, FETCH doubled down on its discriminatory behavior, digging its heels into ableism with shocking audacity. This grotesque response only further substantiates the fact that FETCH does not value fairness or inclusivity in any meaningful capacity. FETCH’S actions speak volumes, and they completely undermine the hollow platitudes in your response. FETCH has demonstrated, time and again, that it does not take disabled people’s rights seriously. This is not a matter of “frustration” on my part—it’s a matter of blatant discrimination and systemic ableism on FETCH’S part. If FETCH truly cares about fairness and inclusivity, it must start by owning up to its actions.
Insurer: Fetch Canada
By: The FERG
CLAIMS PAYMENTS TAKES TOO LONG!!!!
I have been waiting for over two weeks to get reimbursed on a nearly $700 claim. I provided MetLife with everything they needed … an itemized invoice and the vet notes. Why is it taking so long on a covered expense? When I call, all I get is that “we haven’t gotten to it yet”. I literally can not afford to wait any longer on MY OWN MONEY!!!
Insurer: MetLife
By: Andrea
excellent pet insurance
excellent pet insurance. great coverage and quick reimbursement turnaround. highly recommended
Insurer: Healthy Paws
By: sue lawson
Garbage!
Garbage! They seemingly have a sucker you in rate for house insurance then on renewal your paying 65% more with no claims. When you call in and ask why there's no reason other then they dont know and cannot talk to anyone that does.
Insurer: Sonnet
By: G G
Using manypets was great
Using manypets was great! Everyone I talked to was so nice and very helpful. Thank goodness we had this insurance. There is no way we could have paid for this without the insurance. We are so grateful. Thank you manypets.
Insurer: ManyPets
By: Sandy Durham
Nope
I was asked, I responded, and didn't get a reply. Instead I was asked to give another review. They don't care.
Insurer: Embrace
By: AV
Very happy with Embrace.
I have always had a wonderful view of Embrace et Insurance. Everyone I spoke to on the phone was kind andhelpful. No one ever pushed me into something idid not want for my dog. My exoerience has always been positive. You can tell these are animal lovers at heart.
Insurer: Embrace
By: Bill Henson
Great customer service personnel, long wait times
Great customer service personnel. Deducted 1 stat due to long wait time (50+ mins)
Insurer: Sonnet
By: Antony C
Smooth and Clear Process
Clear information and instructions. Easy to get started.
Insurer: ManyPets
By: Nicole Ferber
Very Frustrated!!!
Policy cancelled with no courtesy call! My bank account was compromised; therefore, my account information had to change. As a patient with 4-5 appointments a week, I very seldom have time to check or read emails. I hadn't missed 1 payment until this payment didn't process and they cancelled the policy for my Duchess! Companies have become very impersonal; yet, have no problem taking our money. Duchess's policy has been reinstated; but, I think I will do some research to see if there are better companies available to insure her!
Insurer: AKC
By: LaKisha_BRLA