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Pet parents across the U.S. and Canada have left over 224,949 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I called to with questions about my recent claims and Katherine made my experience the best it could be.
I called with questions about my recent claims; Katherine immediately reviewed my account and understood why I called and clearly addressed how to resolve any questions/issues I had. She was patient, knowledgeable and on point at all times. I am thankful for her assistance!
Insurer: Fetch
By: Ann P.
Spot has been great to work with!
Spot has been great to work with. Claims get processed in a timely manner and it's always been easy to get in touch with someone if I have questions.
Insurer: Spot
By: Mary
Carla was an invaluable help when I…
Carla was an invaluable help when I called with questions about the policies I had taken out on my 3 pets. I had been quite confused about their coverage until Carla clarified it all for me! Thank you so very much for all your time and assistance, Carla!!
Insurer: Fetch
By: Kim Brinkley
Just submitted my first claim
Just submitted my first claim, which was very easy and straightforward. Hopefully they will reimburse me.
Insurer: Embrace
By: Craig Sheer
Best decision i made with my pups
I have had the very best experiences with embrace from the minute i signed up. I love how everyone i speak with is kind and helpful. And the claims turn around quickly. If i have a question there are very responsive and helpful.
Insurer: Embrace
By: Carly Heron
BEWARE They may sell your policy to Odie
They sold our policy to Odie and said that everything would stay the same. Anything covered under the ManyPets policy would still be covered under Odie and not a pre-existing condition. The first claim with Odie was denied because they considered it a pre-existing condition. I'm super frustrated with both companies!
Insurer: ManyPets
By: Marcela Long
Never before was I reimbursed for annual visits to the vet, TILL NOW !!!
Last month I switched from another company to Embrace Pet Insurance, because I wanted to see if I had the best price and most comprehensive policy. As it turned out, I wasn’t. With Embrace, now I am, & paying less for the same policy, PLUS, now she has a Wellness Plan. The Wellness Plan covers yearly vaccinations, medications, & even grooming, up to how much you choose. Never before have we gotten reimbursed for all this. It all came out of pocket, but never back in. Today, I brought my service dog, Sandy Rose, to get her 10,000 mile (yearly) check-up and vaccinations. Knowing how much check-ups, vaccinations, & monthly heartworm meds and tick/flee drops cost, I got the $500 Wellness Plan. I submitted the claim online, which covered nearly everything. And, because I got from the vet 12 months of tick/flee chewables, there was a significant rebate. All tolled, I am getting reimbursed EVERYTHING!!! For Sandy Rose’s visit, I’m not paying a penny. And, since I set-up Direct Deposit with Embrace, instead of waiting 2 weeks for a check to come in the mail, I’ll be getting reimbursed in 2 Days. That’s Amazing!!! I’m sure glad I decided to check out other pet insurance companies and even happier that I went with Embrace. Thank You, Embrace.
Insurer: Embrace
By: Guy
pretty easy and quick
It’s pretty easy to submit my claim, they do the review and really quick I received the response, it really helped me to get through tough times!
Insurer: Spot
By: Patricia Ramirez
Always have a pleasant experience…
Always have a pleasant experience dealing with them
Insurer: Spot
By: Eric Rathbone
A customer service rep excellent!
A customer service rep Fetch pet insurance was very helpful to me today. It is my first time making a claim and is a significant one. In order to make the claim properly, she gave me all of the information that I needed so that I could do it right the first time. This gave me a great sense of relief. Looking forward to continued excellence in service with Fetch.
Insurer: Fetch Canada
By: Debra