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I called to understand several things…
I called to understand several things before making a claim. I was impressed with Don's sincere tone and personality as we discussed several upcoming submissions I plan to make. He answered all my questions with the confidence that reassured me.
Insurer: Fetch
By: Susan
Recommend Embrace Pet Insurance
I highly recommend Embrace Pet Insurance. This is my 3rd year with them, have never had any issues when submitting a claim. They have covered exactly what was promised, and never wait long for my refund. No more worrying about large emergency bills if my Charley is in need of care. It's definitely worth it for peace-of mind. Very happy with Embrace Pet Insurance!
Insurer: Embrace
By: Maria Enz Perricone
Dishonest Denial: Citing Unrelated Incidents as Pre-Existing Conditions
1. We got my dog three years ago, and when he was a baby he ate some trash and threw up, so we took him for a quick vet visit that lasted maybe 30min. 2. We signed up for Pets Best 2 years ago. 3. Earlier this year he was diagnosed with a genetic immune system disease that affects his bowels, and he will need to be on immunosuppressants and other medications permanently. Pets Best denied over 30k in claims relating to this illness because of the emergency vet appt. 3 years ago, citing that he "had pre-existing conditions relating to his bowels." While I now know that Pets Best team is dishonest and fraudulent, I am hesitant to switch insurance providers because now he definitely would be entering a new insurance company with a pre-existing condition.
Insurer: Pets Best
By: Eduardo Barrera
Excellent customer service
Samantha has been an immense help anytime we submit a claim. Safe to say she has gone above and beyond. She has guided us every step of the way with our insurance questions and needs. Her prompt response and patience is greatly appreciated. She deserves a raise!
Insurer: Fetch
By: Bill Whitley
neutering and spaying lower reimbursement
Just got puppy Disappointing to find out you have lowered the reimbursement for spaying and neutering. I would think as a health care insurance company for animals. The one thing you would push is make affordable for people on your policy (whether it’s the first tier or a higher tier like we have) is reimbursing a better rate$$$$$ for spaying and neutering. Our vet charges over $500 and you portion should cover more.
Insurer: ASPCA
By: Diana Reynolds
The claims process was very efficient.
The claims process was easy to understand and undertake. My submittal was accepted and reimbursement was fast.
Insurer: Spot
By: Bryan Bradford
An Excellent Enrollment Experience
My review is based on an enrollment call with Steffie. She was very helpful, informative, and a pure delight to speak to. I did a lot of research on insurance plans, and the features of this insurance sounded very good. Steffie took the time to patiently explain anything I didn't understand. She made the process easy and painless!
Insurer: Prudent Pet
By: Donna Young
Made it very understandable what the…
Made it very understandable what the insurance company covers
Insurer: Pumpkin
By: Francine Rizzi
Professoinal, Polite, Quick, and Thorough
My experience with Art at Nationwide Pet Insurance was professional, polite, quick, and thorough. :)
Insurer: Nationwide
By: GRACE C HEBERT
Josh was quick to provide the service I…
Josh was quick to provide the service I needed and was courteous enough to ask if I had any other questions or needs.
Insurer: Fetch
By: Charyle Calvert