We were mislead by what was covered
We had a terrible experience with Trupanion. Our Golden Retriever ate a sock and we had to have surgery to remove it. After this incident, we contacted Trupanion to see if we could get coverage for him. They told us as long as there was only one incident we would be covered. He had eaten socks before and always passed them accept this one time, so we told them this was the case, they said that was OK. So we bought the insurance, Well, as Golden Retrievers are known to do, Bailey ate another sock and needed surgery a second time. We were denied the claim. Even though we specifically asked before purchasing the insurance, if it happened a second time, were we covered.
- INSURER:
Trupanion Canada
- POSTED: 04/14/2021
- BY: Scott
- BREED: Golden Retriever
- AGE OF PET: 7 - 10
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Undeniably the best Pet Insurance available!
As with anyone with fur babies, your worries are the same as with caring for your human babies. Having this insurance gives you peace of mind. They are true to the policies agreed upon signing. Every single claim that I have submitted has been covered at 90% just as stated in their policy with no hesitation. I highly recommend it to other pet owners when visiting the Vet.
- INSURER:
Trupanion
- POSTED: 04/14/2021
- BY: DJ
- BREED: Maltese
- AGE OF PET: 7 - 10
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Quick service and extremely informative kind and helpful!
Quick service and extremely informative, kind and helpful!
- INSURER:
Trupanion
- POSTED: 04/14/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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Quick service on claims.
Quick service on claims. Pleasant agents to work with.
- INSURER:
Trupanion
- POSTED: 04/14/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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Great Insurance.
we have been with you for over 10 years and your always there when we need you.Thank you, Myles & Diane Hradec.
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My first claim
I was very impressed with my experience with Trupanion when my dog had a serious health issue. They replied promptly to the claim and the process was stress free which was much appreciated when I was dealing with a sick dog.
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A pet insurance that really cares!!!
Thank you Trupanion for always expediting claims and your super friendly and helpful staff every single time I call!! I’ve had Trupanion for many years now and will always appreciate your service!!
- INSURER:
Trupanion
- POSTED: 04/14/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Great Trumpian Enrolment Experience
Trumpian representative was friendly, responded to all questions and made a point to say that he would be available for any questions. He was courteous and knowledgeable.
- INSURER:
Trupanion Canada
- POSTED: 04/14/2021
- BY:
- BREED: Mixed breed
- AGE OF PET: 7 - 10
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