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Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

4

out of 10

Terrible coverage pay way too much for absolutely no coverage considering they will claim everything pertains to a pre-existing condition.

Terrible coverage, pay way too much for absolutely no coverage considering they will claim everything pertains to a pre-existing condition. My dog swallowed a tack once when he was a 5 month old puppy, has not had a "recurrent" pattern of this. He is now 2 years old and has not done anything like this since < 6 months old. Yet, when he was taken to an emergency vet for concern for gastric volvulus due to hacking, X-rays were obtained in workup and after 750 dollar workup was determined he just had kennel cough. These charges were denied due to "pre-existing condition" of foreign object ingestion as a puppy. Now I am in the process of a length appeal due to Trupanion's inability to handle any claim in a timely manner, in conjunction with their negligence to provide care for an animal on a condition utterly and completely unrelated to ingestion of a foreign material. The treating veterinarian has even said they obtained the imaging to rule out gastric volvulus, with ingestion of foreign material extremely low on the differential diagnosis. Trupanion simply tries to skirt out of any possible reimbursement. This is not new to us, unfortunately. As a puppy, our dog became very ill, was later diagnosed with SRMA (steroid responsive meningitis arteritis) after a nearly 7k workup. This all occurred on day 28 of our policy with Trupanion, despite having coverage with AKC insurance before for the first month we had him. Thus, we never had a lapse in insurance coverage however due to Trupanion's stringest 30day preexisting condition policy, all charges were denied. Honestly, I don't even know why we pay the outrageous fee every month to have zero coverage when it has really mattered in the past. We will be switching insurance shortly, in the process of searching better alternatives.
  • INSURER: Trupanion US
  • POSTED: 11/17/2020
  • BY:
  • BREED: Golden Retriever
  • AGE OF PET: 1 - 8

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10

out of 10

PetInsuranceReview recommened

Sydney was very friendly professional and informative.

Sydney was very friendly, professional and informative. I was most impressed by her compassion for what Thea is going through.
  • INSURER: Trupanion US
  • POSTED: 11/17/2020
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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10

out of 10

PetInsuranceReview recommened

Quick and easy

Super quick and easy!
  • INSURER: Trupanion US
  • POSTED: 11/17/2020
  • BY:
  • BREED:
  • AGE OF PET: 1 - 8

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10

out of 10

PetInsuranceReview recommened

Super helpful

Super helpful
  • INSURER: Trupanion US
  • POSTED: 11/17/2020
  • BY:
  • BREED: Mixed breed
  • AGE OF PET: Over 8 years

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9

out of 10

Super happy with customer service submit claims and receive payments.

Super happy with customer service, submit claims and receive payments. Price increases seem to jump significantly.. time will tell whether we keep our policy or not.
  • INSURER: Trupanion US
  • POSTED: 11/17/2020
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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10

out of 10

PetInsuranceReview recommened

Easy and stress free!

Super easy!!! As I was sitting in the parking lot at the Vet ER I filed my claim. It was so easy!! Also, took a lot of the worry away knowing I had Trupanion!! I heard back from Trupanion within 24 hours of my claim! I was notified each step of the way and I think less than a week later was already reimbursed and the money deposited into my account!
  • INSURER: Trupanion US
  • POSTED: 11/17/2020
  • BY:
  • BREED:
  • AGE OF PET: 1 - 8

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10

out of 10

PetInsuranceReview recommened

Great Pet Insurance

Super easy to submit the claim and got money back!
  • INSURER: Trupanion US
  • POSTED: 11/17/2020
  • BY:
  • BREED:
  • AGE OF PET: 1 - 8

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10

out of 10

PetInsuranceReview recommened

Super easy to do!

Super easy to do!
  • INSURER: Trupanion US
  • POSTED: 11/17/2020
  • BY:
  • BREED:
  • AGE OF PET: 1 - 8

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10

out of 10

PetInsuranceReview recommened

I’ve heard nothing but great things!

Super easy process and I love the website
  • INSURER: Trupanion US
  • POSTED: 11/17/2020
  • BY:
  • BREED: Shih Tzu
  • AGE OF PET: 1 - 8

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10

out of 10

PetInsuranceReview recommened

Finally got insurance!

Super easy and quick! Any questions were addressed on the website. Thanks!
  • INSURER: Trupanion US
  • POSTED: 11/17/2020
  • BY:
  • BREED: Newfoundland
  • AGE OF PET: 1 - 8

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