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Couldn't been easier...Working through the Vet (Westford Emergency Vet) the whole process was a snap. I would encourage anyone with a pet, to look into Trupanion insurance...it'll be worth your while. Very very pleased.

VARY NICE AND HELPFUL

The claims process is always quick and painless. Communication throughout was top notch.

Quick and easy!!!!

Courteous Customer Service, prompt answers and very easy to submit claims. Quick responses on all issues.

Trupanion has been a lifesaver many times. We've had four leg surgeries between two pups.

Where shall I begin? You have been there for our pooch's care for such a long time and you continue to provide the most expedient refund process. He has had services from his vet, his rehab and surgery doctors. Thank you so much. You have helped us provide the best care for our family member and eased our financial burden immensely. You have truly helped our family have a better life together.

I work here so my opinion might be bias. However my claims have been without concern.

Super informative, very patient with my questions, incredibly kind. Went above and beyond to make sure I knew even the extra benefits of my type of plan. Thanks!

We started using Healthy Paws about 5 years ago. Over the past year or two since the company was acquired, the service and coverage has become more burdensome for me a customer and covered less aspects of a visit (some policy change and just incorrect classification of a visit). After submitting a claim, which is still an easy process, there's a high chance we'll need to dispute the decision. The last thing I want is to pay monthly for pet insurance only to have to deal with the hassle of slow to respond support when my dog needs it. I don't feel valued as a customer or confidence in the coverage my pet has when they may need it. Looking for pet insurance? Try another company.