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Our 11-year-old Jack Russell Terrier (Buddy) came down with acute Peritonitis. It came on suddenly and he was extremely sick. He had to spend two nights in the hospital Iv’s, meds, etc. Two weeks later he had another episode not as sever. Healthy Paws claims process is so easy all we had to do is email the itemized invoice from the provider to Healthy Paws Claims that was it. We received emails to confirm they received our claim and were issued a claim number. They informed us of each stage of claim process. The bottom line is within 7 working days we received over $4,000.00 in reimbursements. In addition, they sent out letters to check on buddy’s progress so we give them 5 Stars!

Customer service

Everyone is so helpful and polite. Ask about our fur babies. Filing claims is so easy.

Quick turn around once the claim was filed

Terrific you kept in touch every step of the way which was reassuring and most satisfying

The friendliness, promptness, and professionalism your agent showed me were welcome--and I have already recommended Trupanion to several people!

Customer service was extremely helpful and very nice.

Excelente orientación. Muy amable.

Trupanion is absolutely fabulous. I've already recommended the company to many many friends who have pets

Hands down the best pet insurance company out there!