217,166+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,166 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Have been with Embrace for 6+ years
Have been with Embrace for 6+ years. No issues with the insurance itself but their customer service is TERRIBLE with responding to emails! I'm still waiting for a response weeks later.
Insurer: Embrace
By: IJ
Experience with Sonnet Insurance is…
Experience with Sonnet Insurance is really great!
Insurer: Sonnet
By: Senthil
Very Helpful -Thank You Fabrice
I spoke with Fabrice yesterday and he answered all my questions about pet insurance and Fetch. Very patient and knowledgeable. Thank you Fabrice.
Insurer: Fetch
By: Mac
Embrace has always expedited our claims…
Embrace has always expedited our claims with thurough explanations.
Insurer: Embrace
By: Doug Carter
Poor cutomer service
Poor cutomer service. I have been waiting over 30 days for a pre-approval before dental work under their "every tooth covered" policy. In trying to get an update I only receive automated or scripted replies with no real information. They cover my pet's medication no problem but even if they end up covering her dental I cannot recommend them based on the support I have received relating to the claim.
Insurer: Fetch
By: Sam B
The time came when I needed the…
The time came when I needed the insurance the most, and Embrace did not disappoint. My dog had a surprise tumor/cancer and he underwent emergency surgery. I was reimbursed more than expected, and very happy with the outcome.
Insurer: Embrace
By: Jeremiah
Very pleased
The coverage of my sonnet policy is better and less expensive than the previous one. Any questions I had regarding policy were answered promptly and exhaustively. There was no long wait for agents to respond. Very pleased with service provided so far.
Insurer: Sonnet
By: Zig
Worst insurance.. run!!
When i asked why they would not cover my $800 invoice from my vet for my dog who was diagnosed with pancreatitis they told me my dog had a pre-existing condition when he did not. I asked why they said that and they said because i told the vet he was sick the with the sicknees the night before. What the ?? Also it took them over a month to determine this bull