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Pet parents across the U.S. and Canada have left over 216,984 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Buyers Beware - save your money and self insure instead
Terrible experience - they doubled our monthly premium after one year and automatically denied every claim based on a pre-existing condition even when there is clearly no connection between the two (even after our vet wrote an appeal letter). Their claims adjusters have little medical knowledge and it became clear after a while that their MO is to deny every claim regardless so you have to spend all your time and energy to appeal. You're better off self insuring than give your money to this company.
Insurer: Embrace
By: Jiasong Yuen
To have a company do what you did and…
To have a company do what you did and in a timely manner is unusual to say the least, especially for an animal.
Insurer: Embrace
By: David Alsip
I had a life saving emergency for our…
I had a life saving emergency for our dog . I summited a claim and with in 2 days ot was paid and in my account . I did not have to hassle at all. We still have our cat who is on Embrace Insurance . I do recommend Embrace
Insurer: Embrace
By: Deanna Bain
Excellent excellent excellent excellent…
Excellent excellent excellent excellent excellent
Insurer: Sonnet
By: Biniam Habte official
Dog needed emergency surgery with total…
Dog needed emergency surgery with total costs approximately $6000.00. Luckily I had $15,000 of coverage and a credit card. My dog is alive and well and embrace lived up to its promises in a timely manner. Hadn't had a claim for quite a few years and was actually thinking of cancelling. Lucky I didn't
Insurer: Embrace
By: Robert
Great Service!
Such great service. I would recommend to anyone looking for insurance.
Insurer: Fetch
By: Sasha Cardin
Love spot
Love spot! My kitty was recently sick and in the ER overnight. I wasn’t even worried about the bills because I knew spot had me covered.
Insurer: Spot
By: Haley Farmer
Easy to submit claim
Easy to submit claim. Not sure what the outcome is yet but so far so good
Insurer: Embrace
By: TryNJoe
Lauren handled my call with the utmost…
Lauren handled my call with the utmost professionalism and managed to get my issue resolved. I was very impressed and yes she was also friendly.
Insurer: Fetch
By: Peggy
First Claim - Great Experience
This was my first claim and it was extremely easy to start the claim and upload the invoice. The process was so easy! Also, the claim was approved and paid in 2-3 days, which I totally didn’t expect. I’m very pleased. Thank you to all the folks at Embrace for your service!
Insurer: Embrace
By: Michelle Nieman