Trupanion is wonderful - I cannot overstate the compassion and competence of the staff when I call.
Trupanion is wonderful - I cannot overstate the compassion and competence of the staff when I call. And not only would I recommend Trupanion - I DO recommend Trupanion, quite wholeheartedly and regularly!
- INSURER:
Trupanion
- POSTED: 05/24/2021
- BY:
- BREED: Mixed breed
- AGE OF PET: Over 11 years
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Great service easy to work with quick payouts cover lots
Great service, easy to work with, quick payouts, cover lots
- INSURER:
Trupanion
- POSTED: 05/24/2021
- BY:
- BREED: Border Collie
- AGE OF PET: 7 - 10
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Very easy to upload my vet receipts.
Very easy to upload my vet receipts.
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Quick and easy.
I used the app, added I the Veteranarian’s receipt and the claim was confirmed almost immediately and paid within a day or two. It was fast and easy.
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Matt was very helpful and gave me some great options.
Matt was very helpful and gave me some great options. Didn’t feel pressured at any time.
- INSURER:
Trupanion
- POSTED: 05/24/2021
- BY:
- BREED: Shih Tzu
- AGE OF PET: Over 11 years
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I was calling to cancel my coverage and was transferred to Stephanie who was ready to cancel me but in the process educated me on how pet insurance works.
I was calling to cancel my coverage and was transferred to Stephanie who was ready to cancel me but in the process educated me on how pet insurance works. During the course of our conversation I decided why leave a company that cares enough to really give you all the information and tell you where to go to find and compare with their competitors.
- INSURER:
Trupanion
- POSTED: 05/24/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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the high cost and the high yearly increase
the high cost and the high yearly increase
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Amazingly easy, super efficient, unbelievable turn around of claim processing and receiving payment.
My husband told me not to continue with the insurance after our free month from the breeder. I decided to continue with it as the monthly premiums were very reasonable. We had a chocolate lab that passed away two years ago from cancer and the bills were ridiculous. Our puppy was from a very reputable breeder so his thought was "What could go wrong?" At about 6 1/2 months our puppy started to limp. He's a very active little guy and our vet thought that it might be a bruise. After 10 days the limp continued and we saw an orthopedic specialist. Our little guy was diagnosed with elbow dysplasia. So glad I kept the insurance. There is no guarantee that your puppy is going to be free of any disease or defect. We did everything right and i wouldn't trade my love bug in for anything. I cant say how amazingly simple Trupanion has made our life. We paid our deductible and they paid the 90% as quoted. I just emailed the bill for his surgery on Friday and it was approved Sunday morning and payment is on its way. This has been a very incredible experience for me and needless to say my husband is thankful that i didn't listen to him for a change:) Thank you Trupanion for making our experience amazing. I would absolutely recommend Trupanion to anyone that is planning on adopting a companion.
- INSURER:
Trupanion
- POSTED: 05/23/2021
- BY: Judith
- BREED: Labrador Retriever (Black)
- AGE OF PET: 0 - 3
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