222,592+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 222,592 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Extremely disappointed. WIsh I had gone with another company
My dog developed Giardia a few days after I signed up for the insurance. Since then it has progressed into a full blown chronic illness -- Pets Best has not covered one cent of my 10 k vet bill. I understand that there is a a "waiting period," but my dog went from a perfectly healthy puppy to a very sick one and not one penny was reimbursed by this company.
Insurer: Pets Best
By: ariane Marder
Amanda made it so easy for me to handle…
Amanda made it so easy for me to handle an issue i had on the website and APP, she was pleasant and solved the problem right away. Great service.
Insurer: Fetch
By: Konstance Patton
Embrace has been excellent to work…Excellent Claim Process
Embrace has been excellent to work with. It is easy to submit claims and they reimburse very quickly. It has been great to know they stand by their insurance and it makes us feel great to be able to take care of our dog accordingly without financial debt.
Insurer: Embrace
By: scott bechler
It was very easy and the process was…
It was very easy and the process was straightforward.
Insurer: Nationwide
By: Angie
Simple process - great service
It's incredibly easy to submit a claim and they get processed instantly! I am very impressed with Embrace :)
Insurer: Embrace
By: Kasia Helbin Travis
First time ever buying pet insurance
First time ever buying pet insurance. The process was quick and easy. I brought my pet to the vet 3 days after buying the insurance and Pets Best Health Insurance did exactly what they said they would by covering the treatment and care as stated in the upfront insurance coverages agreement and the reimbursement was received within a week of submitting the claim. For someone who is usually a skeptic, when it came to trusting an insurance company, I was pleasantly surprised. Without the pet insurance, I am not sure I would be able to afford the vet bill out of pocket with no assistance. Pets Best took care of 90% of the vet bill which was a huge financial relief. I would absolutely recommend Pets Best Pet Health Insurance to others.
Insurer: Pets Best
By: Rene' L
Reimbursements
I recently submitted copies of purchased prescription medication for my dog who has Cushings disease. I received an email from Embrace indicating they need more information in order to process the reimbursement. I called Embrace and they needed an original copy of the Vet's prescription in order to process my reimbursement. After we resolved that issue, the agent was very helpful and stated they would now fast track my reimbursement process. Embrace has always worked to ensure the customer has the best outcome possible. We feel very fortunate to have made a good choice insuring our little dog with Embrace Pet Insurance.
Insurer: Embrace
By: Mary Ann Zarrillo
Pets Best is Great
"I got Pets Best several months ago. One of my dogs recently suffered a bout of gastroenteritis and I spent several thousands of dollars at 2 vets to try and figure out what was wrong. Both vet offices sent the paperwork directly to Pets Best and I didn't need to do anything. My reimbursement came within 3 weeks. I could not be happier and I'm so glad that I chose this company!!"
Effortless
Filing a claim was easy, quick response, and great coverage!! The website is very efficient
Insurer: Spot
By: Jill Stancil
LOVE
"I LOVE Pets Best, seriously I refer everyone I know to them. I have had several very large claims over the last few years (double ACL replacement on one dog, major liver surgery on another, & all 3 dogs being hospitalized for ingesting raisins), things that if I didn't have pet insurance I am not sure I would have been able to pay for and I am so so thankful that because of having Pets Best, I was able to say do whatever you have to, to save my babies. I have heard horror stories of other pet insurances denying claims or capping certain things at whatever amount. I haven't had that experience with Pets Best. I submit my claim, and within basically 2-3 weeks it is reviewed, paid and closed and the explanation of benefits is SO easy to understand. In addition to that special shoutout to CareCredit, because without them I don't know how I would've done it either. Pets Best lets you choose CareCredit for your reimbursement so they sent my claim paid amount right straight to my CareCredit card that I used so there is no hassle with it. Thank you thank you thank you!!"