Pleasant professional efficient
Pleasant professional efficient
- INSURER:
Trupanion
- POSTED: 05/24/2021
- BY:
- BREED: German Shepherd
- AGE OF PET: Over 11 years
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Great coverage but premiums go up too much too fast!
Great coverage, but premiums go up too much, too fast!
- INSURER:
Trupanion Canada
- POSTED: 05/24/2021
- BY:
- BREED: Dachshund
- AGE OF PET: 7 - 10
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Even at 2:45am you get excellent service
We didn't foresee having to use our pet insurance this early and we had never had pet insurance for previous pets so when it came time to make our first claim, in the middle of the night, we didn't know what to expect. We truly cannot say enough good things about Trupanion. It was so easy and they were very kind. It was a stressful and unexpected situation that we found ourselves in and there was never any surprises from Trupanion. Even in the middle of the night, our emergency animal hospital estimates were reviewed quickly and that allowed us to ensure that our dog could get the best care and tests that he needed immediately. There was never any stress regarding having the money up front and then going through the hassle of printing and submitting claims. Or having to decide what treatment and tests we could afford. Our attention could be fully focused on our dog's care and rehab. Although we never want to be in a position where we have to use insurance - because that means that our dog isn't well, it is reassuring to know that if we need it, it is there and transactions are smooth and easy.
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My nephew had to claim insurance on both his dogs and there was never an issue.
My nephew had to claim insurance on both his dogs and there was never an issue. The response was quick and hassle free. That’s why I chose trupanion for my dog.
- INSURER:
Trupanion Canada
- POSTED: 05/24/2021
- BY:
- BREED: Mixed breed
- AGE OF PET: 7 - 10
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Because he listened and he tried to explain how the insurance works.
Because he listened and he tried to explain how the insurance works.
- INSURER:
Trupanion
- POSTED: 05/24/2021
- BY:
- BREED: Great Dane
- AGE OF PET: 7 - 10
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Every single person I have interacted with at your company has been so extremely kind and helpful.
Every single person I have interacted with at your company has been so extremely kind and helpful. This week my pet had a life threatening emergency and I got to focus completely on my dog and not on the vet bill.
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Everyone has always been so helpful every time I have called and asked question.
Everyone has always been so helpful every time I have called and asked question. I really appreciate the compassion towards my pet and myself. Thank you ??
- INSURER:
Trupanion Canada
- POSTED: 05/24/2021
- BY:
- BREED: German Shepherd
- AGE OF PET: 7 - 10
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It always works out easily
It always works out easily
- INSURER:
Trupanion
- POSTED: 05/24/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Anything less than a 10 would just be wrong!
Anything less than a 10 would just be wrong! My cats are fully protected which gives me peace of mind, each time I've called, the staff is nothing less than articulate, kind, helpful, caring, and knowledgeable!
- INSURER:
Trupanion
- POSTED: 05/24/2021
- BY:
- BREED: Mixed breed
- AGE OF PET: 7 - 10
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