We have been paying into this for three years and most times we make a claim it is declined.
We have been paying into this for three years and most times we make a claim it is declined. While I understand some of the rationale, when we had to undertake exploratory activities to ascertain the nature of a problem, we were told that the expense did not qualify. These expenses are considerable at times and makes me wonder why I’m paying what I do monthly. This premium also just went up and I have had very little benefit.
Did you find this review helpful?
Yes
No
Satisfied Customer
First time to use Trupanion. Everything went well. The bill was satisfied quickly. Glad I learned of Trupanion from my neighbor.
- INSURER:
Trupanion
- POSTED: 05/25/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Great Service
Very responsive to the claim once submitted. Only recommendation to you would be to link the claims all together and send either one envelope with all the cheques or send one cheque capturing them all. I received about 6 different cheques in the mail.
Did you find this review helpful?
Yes
No
We love Trupanion!
Our dog has been insured with Trupanion for 13 years and have always had a great experience. Claims are processed quickly and efficiently.
- INSURER:
Trupanion
- POSTED: 05/25/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Great service
Fast, available and good service
Did you find this review helpful?
Yes
No
Speedy Gonzales!
Coordination with the vet is a seamless process. Kudos to my vet and kudos to Trupanion. You all process my pets claims faster than a large insurer for my personal ones!
Did you find this review helpful?
Yes
No
Izzy's Journey
Trupanion has been a great partner in my pup's illness. They are and have been reassuring, courteous and prompt with their payments to the vets. They definitely have our backs!.
- INSURER:
Trupanion
- POSTED: 05/25/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
10/10 experience!!
Any time I submit an invoice its soo easy, quick and awesome!! Doesn't matter if the amount is big or small :)
Did you find this review helpful?
Yes
No
Our puppy had a bad limp
It was easy and straight forward.
Did you find this review helpful?
Yes
No