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Pet parents across the U.S. and Canada have left over 223,546 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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High Premiums & Crazy Hike at Renewal
High Premiums & Crazy Hike at Renewal Figo increased my premiums by 40% and 31%. Now over $310/mo for two healthy dogs. I have been with Figo since 2021. I renewed my policies for a new zip code in March 2025 for a 5yr 2mo old dog and a 7yr 3mo dog. The monthly premiums increased less than $10 per policy due to a new zipcode to $118/mo and $114/mo for each dog respectively ($232/mo total). That’s fine. However, upon autorenewal in May 2025 (only 2 months later) Figo is now increasing the premiums to $165 and $149 per month citing age, breed, and zip code. There was no change in zipcode since the March renewal, no change in breed (obviously), so the only cited reason by Figo that did actually change is age... By two months! How on earth do they justify a 40% and 31% increase in cost for a 2 month increase in age!? These are two healthy dogs / breeds with no persistent health issues and who are not particularly old. I understand Figo has the right to increase premiums by whatever amount they desire, however their cited reason does not make sense to me. Only reason they get two stars and not one is because they paid claims when I submitted and did not scam me. However, we will be cancelling because nearly $4,000 a year is absurd and I am afraid of how much they will jack up the price next time if we stay. Honestly, the insurance is probably not worth it in my opinion. Even though I have filed claims I am probably still in the red given the premiums I have paid since 2021. In my opinion the only benefit is you can essentially spread the cost of a surprise / emergency vet bill over time but you are absolutely paying for that privilege. If you can afford an emergency vet bill once in a blue moon, I advise skipping the insurance.
Insurer: Figo
By: Tyler Adams
Cancel this insurance immediately!
Cancel this insurance immediately!! I have not heard from you since taking out insurance. I have no policy, no numbers to call, no information at all. If this is the way you do business I want no part of it!! Send proof that you have canceled immediately so I can purchase other insurance!
Insurer: Prudent Pet
By: Nancy Poe
Great piece of mind
The wellness coverage makes this insurance worth the money. Being able to get reimbursed for a good amount of the wellness, vaccines, and labs makes the premium worth the cost. Obviously, vet costs can be very expensive if your pet needs surgery or expensive treatments which is why we carry the insurance, much like we have health insurance and car insurance - to help offset the costs of the unexpected.
Insurer: Spot
By: William Condon
Trupanion is the best protection for a fur baby…
Trupanion is the best protection for a healthy pet, following an eye injury my pet has 90% coverage- Bless them always- the best investment for any fur baby.
Insurer: Trupanion
By: Donna
Great insurance great coverage
Great insurance great coverage! when submitting a claim reimbursement does not take long maybe a week or two they've been very helpful with both of my two dogs
Insurer: Spot
By: Aline Brubaker
Dachshund Insured
I purchased this insurance because I thought it was the most comprehensive at a reasonable price. My greatest concern was if my dog gets sick or injured. I wanted an unlimited cap. I chose the higher deductible, with a 90% payout to save money.
Insurer: Prudent Pet
By: Dale Moyers
My cat had several sudden medical…
My cat had several sudden medical issues. I got reimbursed for the amount I spent minus the deductible and the portion they don’t cover. The turnaround was quick. It was my first time and I am a very satisfied customer. I’m glad I chose Spot.
Insurer: Spot
By: Eileen D
Very professional agent
Very professional agent
Insurer: Trupanion
By: Eleonora Thea Leonardi
Easy to connect and compare options
Easy to connect and compare options
Insurer: Nationwide
By: Becky Pezzoni
Rebeca was very helpful answered all my…
Rebeca was very helpful answered all my questions I could hear and understand her very clear she was very sweet and nice to talk with
Insurer: Prudent Pet
By: klugshorsesgmail.com