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Very easy process to submit a claim!
Very easy process to submit a claim!
Insurer: Embrace
By: J T
Consistent, personable services
Every time I call, someone answers right away. They are all friendly, personable, which you don't find very often, much less with such consistency. The only problem I have is the system to upload documents never works, and this has slowed down the process dramatically, and hindered communication.
Insurer: Embrace
By: Ron Richerson
Peace of mind
My dog was injured and I ended up taking him to the emergency vet during the middle of the night. Of course the cost was high. I was only worried about him that night. But the next day, he was starting to feel better and I was worried about the cost. I filed a claim and the funds came back quickly. I am very grateful for SPOT.
Insurer: Spot
By: ReaderE
Coverage is good and service is great
Coverage is good and service is great. I wish my human health insurance was this effective.
Insurer: Embrace
By: Craig Wanke
Claims are easy
Claims are easy and very quickly addressed It’s a good piece of mind to have knowing your fur babies are going to be taken care of!
Insurer: Spot
By: John P Percun
Customer service
I called to check on claim status and to change payment for my renewal due on 1/11/25 and it now appears my policy was cancelled. I do not see an option to renew with my new payment method. Bad communication sadly. I called today and had a fantastic rep , all is good and thank you for the follow up.
Insurer: Embrace
By: Dianne
Iam still waiting on my refund
Iam still waiting on my refund. Otherwise I would hv given a 5star
Insurer: Fetch
By: Nancy
"All good."
Every person I've ever spoken with at Pet Embrace has been courteous, patient, knowledgeable and helpful. My issues are always resolved.
Insurer: Embrace
By: Gromit's Mom
I would give -1 if I could
I would give -1 if I could, they tell you one thing to get you to sign up (4dogs) but when it comes time to JUST add to the co pay, not even pay you for any thing, then everything changes! had a new vet that day (that I swear must work for them) said my 3 year old very healthy boy who twisted his neck, have some sort of Orthopedic disease!!! Even after I spoke to the vet and she CORRECTED the paperwork, they were terrible! I cancelled all of my dogs insurance with them. Again, you posted “Pre existing” yet the vet herself told me she corrected that in a letter to you. So I am still very glad I canceled all 4 of my policies with you!
Insurer: Embrace
By: Linda Craig
Spoke to a few representatives about my…
Spoke to a few representatives about my new claims, my girl Ember has been very sick, so a few claims were submitted that needed some explanation to me and the customer service reps were very kind and caring and were a great help.
Insurer: Embrace
By: Liz