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Pet parents across the U.S. and Canada have left over 222,532 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Awful support from techs. Overall horrible at the most basic parts of their job.
Your technicians are really not great at their job nowadays. I have had to jump through so many hoops for 20$ off my heartworm test. Meanwhile we pay you hundreds of dollars and you’re going to nickel and dime your customers for 20$? The first tech couldn’t understand how annual wellness bloodwork included heartworm, so fine, I get the SOAP notes to prove there’s heartworm testing. Only for the second person to tell me I need an invoice showing payment. AS IF THAT WASN’T ALREADY SUPPLIED!! The lack of thought by your employees is quite frustrating. You charge so much and we get so little from the start. Just to have to fight tooth and nail for 20$ off our heartworm test, which by the way doesn’t even cover the entire cost of the test.
Insurer: Spot
By: Lea De Rosa
Spot Insurance is scam
I am beyond disappointed with Spot Pet Insurance. They are nothing more than a scam designed to take your money without providing the service they promise. Despite submitting all required documentation multiple times, they denied my claim with the excuse that the records were not provided—this is an outright lie. I personally submitted the paperwork multiple times, and so did my regular vet, the emergency vet, and the specialty vet. I was BCC’d on every email they sent to Spot, so I know for a fact that all the required records were submitted. Yet, Spot still denied the claim, saying they never received the records. This is completely unacceptable and unprofessional, and it proves that Spot Pet Insurance will do everything they can to avoid paying claims. They are taking advantage of pet owners during stressful and emotional times when their pets need care the most. If you are considering Spot Pet Insurance, do yourself a favor and look elsewhere. They are dishonest and will waste your time and money. I would give them zero stars if I could. Avoid Spot Pet Insurance at all costs!
Insurer: Spot
By: Hopie
Pets Best
I researched every insurance program for several days before choosing Pets Best for my new puppy. I am very satisfied with my choice. Pets Best is so easy to file claims online, very quick to keep you informed and extremely quick to reimburse me directly depositing into my checking account. The EOB is very easy to understand and I’m so glad I took the time to research every policy out there and didn’t just ask friends. I checked the reviews and I can honestly say Pets Best is aptly named for they truly are the best.
Insurer: Pets Best
By: Layne
Fast claims processing
Fast claims processing. Easy submission tools.
Insurer: Spot
By: Victor Millner
It was very easy to sign up and to…
It was very easy to sign up and to select the options best suited for us. The price was very good as well.
Insurer: Nationwide
By: customer
Embrace was there for me through the…
Embrace was there for me through the illness and death of both of my Siberian huskies I am a bit disappointed at the amount that wasn’t covered but I understand the reasoning. Thank you for your understanding through this difficult time
Insurer: Embrace
By: Robin
My pup has had 2 visits to ER already…
My pup has had 2 visits to ER already this year. It's been such a good experience with spot It's easy to submit claims and they very quickly settle them. I highly recommend.
Insurer: Spot
By: Jeannine Honza
We are grateful for Embrace
I am so happy we chose Embrace for our dogs’ pet insurance. Unexpectedly one of our pets needed to have back surgery (disc issue). A very scary situation bc she was paralyzed in her back legs. Embrace was great to deal with. I submitted the paperwork and was reimbursed very quickly. Our sweet Lily is now walking, playing and doing amazing. We are very grateful for Embrace. 🩷
Insurer: Embrace
By: KAREN ASPINALL
Claim process is easy and prompt in…
Claim process is easy and prompt in payment.
Insurer: Spot
By: customer