215,958+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 215,958 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Josh was very pleasant and help me…
Josh was very pleasant and help me quickly with my transaction.
Insurer: Fetch
By: Dawn Mahoney
Don’t Waste Your Money…
I have spent over $1500 in one year on this pet insurance, and they have not given me one cent back for my dogs vet bills. I’m canceling my coverage today. This last claim was the last straw. This insurance may be worth it if your dog was injured in a car accident or had cancer, but absolutely NOT for the 90% of pets that lead an overall healthy life. Goodbye!!! Not taking another cent from me!
Insurer: ManyPets
By: Robin
Fast and easy to submit.
Fast and easy to submit.
Insurer: Embrace
By: Henry Wiese
DO NOT GET THIS INSURANCE
So, I've been paying for this insurance. They "promise" to take care of your pets. But it's the opposite. They're the lackies of the the fucked up vets. Forcing people with no money to pay way more, be in debt and get nothing for it but having to work harder and spend more time away from my pets. They don't do anything. They literally keep you on hold for hours constantly telling you your call matters and we'll transfer you to the next available agent. Newsflash. There are no agents. They take the money and put in 0 effort. It's absolutely despicable. Don't get this pet insurance. They will tell you ALL your claims can't be reimbursed and they'll send you a dumbass email saying here's our EOB. It's a fucking card with descriptions. It literally tells you nothing. I'll go deeper in debt for anyone who'll sue them for me.
Insurer: Pets Best
By: James
MetLife Claims experience
Nothing but the best. Saw reviews where folks claimed they waited forever. Not so in our case. Always paid within 1-2 day of electronic submission of claim. We have carried pet insurance for many years. Had good experience with other carriers, but Nationwide our previous carrier has cut back on coverage and gone way up in price. So far, more than satisfied with MetLife. Other than asking for SOAP notes we don't have to bother our vet with claim forms. Was surprised to see that some items not covered by other insurers are covered by MetLife.
Ill informed customer service
I was told over a year ago that my monthly laser treatments for my old dogs arthritis would not be covered I still continue as I could see it benefit her. I come to find out it would have been covered all this time! I was also told a year ago that the lower back issue my other dog would not be covered but as a good pet parent continue out of pocket to have him also treated. I come to find out now that this too would have been covered after his issues have become chronic and needed to see a specialist. The customer service people need better education and maybe provide a list of what is covered to insurance holders. I’m upset that all the money I put out for insurance and only come to find out now that I could have put in claims all this time. It was implied to only use the insurance for emergencies. Which I have done! Makes me not happy with the company.
Insurer: Embrace
By: Kerian Bray
Paid nothing
On an $800 vet bill they could have paid something but did not pay out one cent to help cover the vet bill.
Insurer: Pets Best
By: Shirley
Worth the wait.
I feel that I was definitely given a fair claim. I was so thankful to be reimbursed for the cost of my cat swallowing a Nerf gun dart. The only unfortunate thing was that it was hard to speak with a live person… Long hold times. Also, it took quite a while to get reimbursed. However, if you are willing to wait, it’s worth it …especially since this insurance has such a low upfront cost. I would recommend!
Insurer: Pets Best
By: Heidi
It was very easy to purchase this…
It was very easy to purchase this policy, although I need to get the medical records from my vet before I can upload them.
Insurer: Fetch
By: Nancy
So happy we were covered by Trupanion!
Almost lost my girl, she ingested something, and needed EMG surgery. I had to sign for a potential 4,000 bill, a week before Christmas. I was so relieved to have the insurance! Thank you Trupanion.