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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

 
5

out of 5

Verified

I have used Trupanion for 7 years and my experience has been positive.

I have used Trupanion for 7 years and my experience has been positive. Claims are easy to file by the pet owner or vet clinic, they never questioned my claims even when not submitted promptly, and are paid expeditiously. Customer Reps are always very pleasant and helpful. The coverage and options are far better than other pet insurances. I am very grateful to have chosen Trupanion.
  • INSURER: Trupanion
  • POSTED: 05/28/2021
  • BY:
  • BREED: Labrador Retriever
  • AGE OF PET: 7 - 10

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5

out of 5

Verified

Tan was so personable and knowledgeable about the info he was relaying to me.

Tan was so personable and knowledgeable about the info he was relaying to me.
  • INSURER: Trupanion
  • POSTED: 05/28/2021
  • BY:
  • BREED:
  • AGE OF PET: 0 - 3

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5

out of 5

Verified

I have yet to have a successful claim with you.

I have yet to have a successful claim with you. Every single thing I have submitted has been rejected, until I call and literally yell at someone - which I absolutely hate doing btw, but the long back and forth where I sat down and discussed details carefully with someone got me absolutely nowhere. It is completely and utterly beyond me how y'all think you can pull crap like rejecting a claim because there are no SOAP medical notes connected to a purchase of flea/tick prevention. Or that my dog smashing her face in an accident and breaking 4 teeth out is a "dental cleaning" - which is still causing you to reject her base surgical fees; guess I gotta do some more yelling. At least you finally agreed to cover her medications. Or that said dog, who was born in April of 2020, doesn't qualify for coverage on dental issues because for some reason she managed to have dental calculus in 2019 - what the hell are you even looking at?!? How on earth do you justify dental calc as a preexisting condition to a traumatic fracture in the first place, let alone while either looking at the wrong record or just straight up making shit up??? And to top it all off, I am very clearly a veterinary professional as noted by the discounts all over my invoices. If this is how you treat your clients who are responsible for selling your company, I don't even want to know what pet owners go through
  • INSURER: Trupanion
  • POSTED: 05/28/2021
  • BY:
  • BREED: Mixed breed
  • AGE OF PET: 7 - 10

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5

out of 5

Verified

Excellent customer service

The representative was extremely helpful and knowledgeable
  • INSURER: Trupanion Canada
  • POSTED: 05/28/2021
  • BY:
  • BREED: Poodle-Standard
  • AGE OF PET: 7 - 10

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5

out of 5

Verified

Friendly and helpful service without the upsell!!

The website was clear and concise, easy to navigate. The agent on the phone was friendly and helpful.

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5

out of 5

Verified

Very easy sign Up

Very professional and knowledgeable customer service representative!
  • INSURER: Trupanion
  • POSTED: 05/28/2021
  • BY:
  • BREED: French Bulldog
  • AGE OF PET: 7 - 10

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5

out of 5

Verified

Trupanion Rocks

My dog Murphy bit off more than he could chew, or pass so he had stomach surgery to remove . Again Trupanion gave me no hassle and I had a Cheque in a week from them approving the claim. I received it even before Murphy had his stitches out. Thank you Trupanion

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5

out of 5

Verified

Customer care representatives are friendly and quick to respond.

Customer care representatives are friendly and quick to respond. I have talked to them several times via chat and phone, they were really helpful.
  • INSURER: Trupanion
  • POSTED: 05/28/2021
  • BY:
  • BREED:
  • AGE OF PET: 0 - 3

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5

out of 5

Verified

Excellent response from Trupanion staff. Very kind very knowledgeable.

Excellent response from Trupanion staff. Very kind, very knowledgeable.
  • INSURER: Trupanion
  • POSTED: 05/28/2021
  • BY:
  • BREED: Scottish Terrier
  • AGE OF PET: 7 - 10

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5

out of 5

Verified

Besides the quick responses to claim review the customer service chat is extremely helpful and convenient.

Besides the quick responses to claim review, the customer service chat is extremely helpful and convenient.
  • INSURER: Trupanion
  • POSTED: 05/28/2021
  • BY:
  • BREED:
  • AGE OF PET: 0 - 3

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