210,146+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 210,146 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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A very quick turnaround
A very quick turnaround. Thank u so much.
Insurer: Fetch
By: Donna
First time claiming benefits
I'd never had to use Fetch before so I want sure what to expect. I've filed 4 claims for my sick dog. Pretty easy online to submit and review my claims. Didn't take long to get claims approved.
Insurer: Fetch
By: Linda
They will deny every claim no matter documentation
Denied all claims ranging from eye infection to stomach blockage, we were "insured" with embrace and still had to pay over $5000 in vet costs. Paid over a $1000 on premiums for basic coverage on our two cats from our local shelter. They were 10months old and had medical documentation from before. All was submitted. Ripoff company, they dont care about your animals. Edit- since posting they have now processed my over year old claims with less than a 50% reimbursement. You need to fight them to do half their job i guess.
Insurer: Embrace
By: Austin Fontenot
Fetch
THE reviews have been done in a very timely fashion. Ease of making claims has been very good.
Insurer: Fetch
By: Joshua
One two three
1. I asked my vet to email a copy of my bill 2. uploaded to the P.B site and forgot all about it. 3. When I went to check my bank account later in the week P.B had already made the deposit!
Not happy that I had to call to discuss…
Not happy that I had to call to discuss cancelation and then my last claim was re-reviewed and just like that I get paid for services that were "missed". If I can't trust the review process to find reimbursable procedures then why do I have this insurance?
Insurer: Embrace
By: Henry Hank Robert Wiese
Yukon's care
Our dog required emergency surgery and luckily came through well, our claim submission was very easy through Healthy Paws and was reviewed very fast.
Insurer: Healthy Paws
By: sonya
Definitely not happy
I've had pet insurance since my dogs were puppies. I switched to metlife because my husband got a discount through his work. I had healthy paws, and they were great! Metlife? I feel scammed. I filed a claim back in Feb of this year and the bill went towards the deductible. Now, I filed a new claim, and again, this bill went towards the deductible? How and why? I've emailed them asking them, but I get no responses. About to call them, but I'm sure I'll get the run around. So far, in definitely not happy with this company.
No problems with older dog surgery approved
They were fast with pre approval for the surgery to remove a growth … thankyou
Insurer: Peppermint
By: And
Fetch = Fraud
We signed up for pet insurance through Fetch for our dog, Nandi. On June 16, 2023 we agreed to pay $46.13 per month, based on his health, age, and the coverage we needed. Then on April 16, 2024, we received a promotional email from Fetch asking if we would like to extend our coverage to include wellness care for Nandi. We chose NOT enroll in the additional coverage being offered, however on that same day Fetch began charging us $83.03 for our monthly premium instead of our agreed upon $46.13. When we approached Fetch to inquire about these fraudulent charges and to subsequently cancel our plan, their only priority was that they wanted us to continue our plan, and repeatedly refused to acknowledge or refund the fraudulent charges. Out of the $498.12 we paid during those 6 months of inflated premiums, they owe us $221.34 in fraudulent charges which they refuse to send us.
Insurer: Fetch
By: TL DB