225,173+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 225,173 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Pets Best Garbage Insurance
Pets Best stiffs you on claims but the first on line to collect their premiums. Nothing is a covered service. Absolutely the worst.
Jackson’s Emergency Pet Visit
I had to take our pug Jackson to the emergency vet late at night because he was coughing and gagging. We were worried that he had swallowed something that was blocking his airways. Fortunately, the X-rays showed that he didn't have any obstruction and gave him a cough suppressant. I submitted our claim to Pets Best that very night and they notified me the very next day of the benefits and coverage. I received the payment 6 days later. I am so relieved to have pet insurance from Pets Best as they are incredibly responsive and timely.
Snake bite claim
I honestly couldn’t be more pleased with my experience. I had completely forgotten that I had pet insurance on my three dogs. In fact, it wasn’t until I saw the upcoming premium charge at the end of the month that I remembered I had the coverage! That turned out to be such a blessing. My nine-pound little Lulu was bitten by a cottonmouth snake here in North Florida, and we were so grateful that she survived. The veterinary bill was extremely expensive, and I wasn’t even sure what my insurance coverage included. Filing the claim was incredibly easy. I was able to do everything right from my phone by simply taking pictures and submitting the information. The process was so convenient and stress-free, especially during what was already a very stressful situation. And then you came through! You reimbursed after my copay and the covered percentage and paid the difference, which was such an unexpected relief. Knowing that Lulu was able to survive such a frightening experience was already a huge blessing. Having insurance that I had forgotten about turn around and help with such a large veterinary bill was the added gift. Thank you for making the claims process so easy and for providing the peace of mind that comes with knowing my dogs are protected. I’m definitely grateful I remembered that premium charge!
Fast response
Very happy with the response on my claim. I was surprised how quickly it came and I got my check quickly too!
Insurer: Pets Best
By: Lynnette
Pets Beat
"I had no idea if I would ever need to use this insurance and dreaded the thought of it. However when my dog started having problems we knew we had to have them addressed. After filing our first claim, I realized that this is exactly what we've been paying for and am very thankful each time we get a reimbursement to help with the unexpected costs that come with pet ownership. "
Tearing up when seeing such a prompt claiming assistance
My cat is currently undergoing lymphoma treatment, and he is absolutely my everything. Going through this is not only incredibly expensive, but it is also completely heartbreaking. I can barely hold back my tears every time we have to see the doctor. During this painful time, the only real support I have found is from my friends and from my insurance, Pets Best. I am eternally grateful to you guys. I could never have imagined feeling so supported, and because of your help, I am truly looking forward to my pet's recovery. Thank you for being the best, from the bottom of my heart. Sincerely, Kate and the meow of her life, Milo ❤️🐾
Pet Insurance
Kept refusing my claim after 3 submissions of necessary information.
Hershey owes his life to Pets Best!
Hershey is my precious Emotional support Cockapoo and I just couldn't imagine him being gone at only 6! Luckily we had Pets Best insurance and we were able to get the best care possible for a tumor pressing on his vena cava and probably Cancer 😭 but, Dr Fontes @ OSU was able to remove it and it wasn't cancer, our baby came home and is doing well, Thanks To having pet insurance, you know she never know, grateful for sure!
Insurer: Pets Best
By: Beth
Pets Best Worth It
My 1 year old german shepherd was vomiting abd not earing, losing weight my vet got her in right away. Did a lot of tests. Treated for GI upset. I had a follow up to test for Addisons disease which thankfully was negative. I submitted both claims, and had a response within a week and payment for both claims within 3 days of the response. Its better to have insurance and not need it than having a huge bill or worse not being able to help your animals. I never want to be in that position of making a decision because of the cost I know Pets Best has our backs.
Health comes first
Happy to have made the decision to purchase health insurance for my puppy, he received the professional care he needed and my wallet received support.