225,154+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 225,154 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Exorbitant Premium Increases & Poor Customer Service
Do not purchase insurance from this company. We have just received a 130% increase in the cost of our monthly premiums with no warning and no explanation. We are now paying $300 a month! When we reached out to the company with concerns we were greeted with stall tactics, template emails, and claims that they could not answer basic questions about why the premium increased because that information was “proprietary”. We were basically told that our only options were to pay this exorbitant price or give up our insurance-after paying into the policy for over 13 years. Pet owners purchase insurance when their pets are young and healthy because they want the security of coverage as their pets age and become more likely to require veterinary care. If premiums can increase to this extent precisely when a pet reaches its senior years, it raises serious concerns about the value and reliability of the policy.
Insurer: Pets Plus Us
By: M
Worth it!
I'm so glad to have Pets Best to help with my dog's complex needs. I've always found the claims process easy to understand, and so far it's covered everything that I've expected it to. It's been very much worth the investment!
Insurer: Pets Best
By: Teresa
Great Insurance
Pets Best has easy, smooth claims process. Quick, hassle free reimbursements. The company is also emotionally supportive when your furbaby crosses the rainbow bridge
Insurer: Pets Best
By: T
My experience with Pets Best
I have had to file several claims due to allergies and normal well being care. All claims were handled quickly and efficiently, This is my 5th dog but the only one I have used insurance with. I am so glad I decided to get insurance for him. Its really nice to get some of the money back I have to spend on the vet.
Claims Experience
Helpful and quick
Insurer: Adoro
By: Kelly
GREAT SERVICE
PETS BEST WAS VERY EASY TO WORK WITH. THEY REIMBURSED ACCORDING TO THE PLAN THAT I HAVE AND I AM VERY HAPPY WITH IT.
vet team and insurance dream combo
We recently signed up our dog up for insurance due to rising cost of vet care. We had our dogs annual wellness exam two weeks after we signed up and were very pleased with the coverage of routine care and vaccines.
Cheaper rates but higher denials
Been with PetsBest for about 5 years now and they were good in the beginning with great premiums and approval for claims now our last few claims have been denied, our costs are skyrocketing and petsbest is becoming just another shitty insurance company more interested in quarterly profits than actually helping Americans and their pets.
Insurer: Pets Best
By: Luke
An Unexpected Emergency
"My 2-year old Golden Retriever was throwing up on a Saturday morning, and I didn't worry at first. She didn't eat all day and then began throwing up again, late afternoon. My vet was closed for the weekend so I brought her to a VEG emergency room. They thankfully did not find anything critically wrong with her, but did many tests just to make sure. I was worried about the costs, but Pets Best covered almost everything, and very quickly!"
Sudden Epilepsy in our Husky
Out of no where our sweet boy had a seizure. We took him to the vet and they were able to give him temporary medicine. A few weeks later he had 6 seizures total and we had to take him into MedVet. We knew this would be an expensive process and we would not be able to keep up with these expenses without Pets Best. Our boy is doing well now and we get to tell everyone at the park how much he has benefited from having insurance. We will insurance our dogs for the rest of our lives!!!