Good Expereince
This was our first time filing a claim with Trupanion ( our dog had to go to the emergency room for unexplained vomiting). The forms were relatively easy to file - the only odd thing was that they required a complete history for every vet our dog had visited which delayed the processing some. But Trupanion handled everything professionally and provided email status updates on the claim processing which I appreciated (better service than what our human medical insurance provides!). Overall it was a very good experience and I'm glad we chose Trupanion.
- INSURER:
Trupanion Canada
- POSTED: 11/01/2012
- BY: Erika
- BREED: Australian Shepherd
- AGE OF PET: 7 - 10
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Horrible insurance!
There are soo many other pet insurance carriers that are extremely better than ASPCA! I just found out that my 16 week dog has Addison's disease and because I didn't take out additional insurance out on her ( continuing care) that they will no longer cover any illnesses related to her disease when her insurance renews in a couple months! First of all, why does the insurance have to reset on a yearly basis and what the hell was continuing care when I enrolled?!? I wasn't told about it!!! I have 4 dogs on ASPCA insurance and I'm canceling all if their policies and switching to VPI pet insurance, they are ALOT BETTER!! I spent a ton of money for policies on 4 dogs and my claims were always rejected because they apparently were not "approved" charges by ASPCA!! What the hell is approved than, they are vet visits for illnesses, vomiting, diarrhea...etc. oh wait is it b/c I have to wait 180 days without and between instances?!? I'm glad I paid for half a year for no reason!! Your insurance company is aweful and I will suggest everyone else to look elsewhere. I would be more understanding if a portion of my policy fees went towards ASPCA homeless or shelter animals but apparently no money does. Just horrible!!!
- INSURER:
ASPCA
- POSTED: 10/26/2012
- BY: Mario
- BREED: Belgian Malinois
- AGE OF PET: 7 - 10
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New Customer
My Jasper is 12 weeks old. He was seen at the vet on Saturday, I faxed the claim today (Monday) and I was already notified that the claim has been processed. The Same Day submitted. I reviewed MANY companies, before I chose Pets Best. If the rest of my experiences are like this....................Incredible!!!!
- INSURER:
Pets Best
- POSTED: 10/15/2012
- BY: Debbie
- BREED: Shih Tzu
- AGE OF PET: 0 - 3
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Embrace is great
Embrace has given me peace of mind for my Weimaraner Layla's health - we have used another carrier but for the last 4 years Embrace has been superior in every way. Highly recommend.
- INSURER:
Embrace
- POSTED: 10/14/2012
- BY: James
- BREED: Weimaraner
- AGE OF PET: Over 11 years
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Simple Stated -- The BEST
Embrace has been absolutely fabulous in paying claims for our pup who suffers with severe hip dysplasia and receives physical therapy. I couldn't be happier with Embrace, they provide coverage for a very expensive illness without hassle. I have highly recommend Embrace and continue too.
- INSURER:
Embrace
- POSTED: 10/03/2012
- BY: Dee
- BREED: Collie
- AGE OF PET: 7 - 10
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Great Coverage
I have Embrace Insurance for my 4 dogs and so thankful I do. Embrace has been wonderful and enriched benefits for our loved pups. The Wellness coverage is wonderful and for Illness -- it is PRICELESS. Embrace is a great provider, wonderful customer service, wonderful coverage!
- INSURER:
Embrace
- POSTED: 09/22/2012
- BY: DJW
- BREED: Collie
- AGE OF PET: 7 - 10
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Wonderful Customer Service
My almost two year-old golden retriever has had more health issues than we can keep track of. We signed up for Healthy Paws shortly after we realized that we were dealing with an allergy-sensitive dog and likely had many more vet bills in our future. Every time I've submitted a claim I've received my reimbursement check within a week. Their customer service is excellent and there is no haggling for coverage. I also recently decreased my percent reimbursement that was to take effect next month. However, in the intervening time my golden was hospitalized with a gastric obstruction. Healthy Paws took the time to carefully review my account and reimbursed me at my original (higher) level since the lower reimbursement had not yet taken effect when the illness occurred. Not many insurance companies are that honest (pet or human!) I highly recommend Healthy Paws to any pet owner. The monthly payment is definitely worth the assurance that you won't be left with a huge vet bill in case of any emergency.
- INSURER:
Healthy Paws
- POSTED: 09/17/2012
- BY: Melissa
- BREED: Golden Retriever
- AGE OF PET: 7 - 10
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Good communication
I have a bunch of past claims, and they have been helpful processing each one, and emailing me what is going on with each claim. They have been very helpful and quick with their responses.
- INSURER:
Embrace
- POSTED: 09/12/2012
- BY: megan
- BREED: Golden Retriever
- AGE OF PET: 7 - 10
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