209,697+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,697 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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You people suck!!
You people suck!!! All u do is is ask for paperwork you already have to put off paying on a claim 🖕
Insurer: Embrace
By: Sue customer
Fetch has been great about covering the…
Fetch has been great about covering the claims for our puppy.
Insurer: Fetch
By: Alicia
It was quick and easy
It was quick and easy. Pretty self explanatory.
Insurer: Embrace
By: Kam
Easy to submit
Easy to submit. 1st claim, so waiting to see how it is handled.
Insurer: Embrace
By: Richard
You answered my phone calls in a timely…
You answered my phone calls in a timely manner. I spoke to four of your people at different times and three of them were spectacular answered all of my concerns. You also paid my claims very quickly and accurately. I will tell all of my friends to use Fetch.
Insurer: Fetch
By: steven
"Pre existing conditions"
Spot pet insurance won't cover emergency visits because they're "pre-existing conditions". If my dog eats some garbage then needs her stomach pumped, this won't be covered if it happens more once within 6 months. This is insane and a complete waste of my money, the coverage is underwhelming even for the most basic of plans. Don't buy Spot pet insurance
Insurer: Spot
By: Joey D
Everything has been fast and easy!
Everything has been seemless, fast, easy, and accurate. Thank you!
Insurer: Fetch
By: ARW
I have been quite pleased with Embrace
I have been quite pleased with Embrace. Having adopted a 12 year old rescue cat and not knowing what might develop, I’m glad I opted for insurance. Claims for the chronic conditions that revealed themselves over time have been processed rather promptly. My goal is to keep my boy healthy, happy, and loved for the time that I may have him and frequent vet visits are less worrisome knowing his care will be covered. When I need to connect with an Agent (sometimes challenging) I have found them all super friendly and helpful. Overall, happy!
Insurer: Embrace
By: Deborah Green
Learning Curve
The first claim was handled very quickly. Still waiting to hear on the follow-up visit claum(medical records for that visit were included in the original envelope with all of the other records). My only concern was that not everyone is computer savvy. There should be an easier way to submit medical records, it took me a long time to get an address to mail them to. It would be nice if Fetch would request medical records from the appropriate hospitals. I am hoping not to have to use Fetch again, but I will submit a form of direct deposit for future reimbursements.
Insurer: Fetch
By: Carol