209,697+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,697 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Tinker Bell’s Cough
Our 8 year old cat, Tinker Bell, developed a mysterious cough which took two vet visits and an ER visit to resolve. Having Pet's Best allowed us to choose the best possible treatment for her without worrying about money because we knew Pets Best would have our back. She is doing much better now!
I’ve been a policyholder for three…
I’ve been a policyholder for three years and took my dog to get a small lump on her right forearm And after spending $2100 at the vet, the portion of the insurance was declined because the vet didn’t have appropriate documentation on his well visit exam No money was paid in claim coverage towards the vet bill after I spent over $4000 in premiums I wasn’t offered a cent towards my dogs vet bill.
Insurer: Fetch
By: Michael Simental
They refused to cover my street rescue…
They refused to cover my street rescue pup when he got the respiratory illness that was plaguing dogs in 2023 bc he had a documented COUGH when I first got him and during his 30 day wait period. It had been months that he had recovered from the initial cough before the respiratory illness that cost me thousands. Then January 1, 2024, he starts limping. We go through months of diagnostics and possibly treatments. I try to file all the bills but continually keep getting kicked off the app and site. Help line consistently has long wait time but I understood that I had 365 days from vet visit to file for reimbursement. WRONG! Denied, again! I can't switch to another company bc now he's got multiple pre existing conditions 😡
Insurer: Embrace
By: michelle deutch
Very pleased with Pet's Best Insurance
I've been a Pet's Best Customer for over 3 years and I am very pleased with the service I receive. I have two dogs, one of whom has severe allergies. Pet's Best has never denied a claim.
Insurer: Pets Best
By: Maria C Tome
Absolute nightmare to deal with
Absolute nightmare to deal with. They don’t read documents just instantly deny the claim then it takes 30 days to reassess then they came back and denied it again because they didn’t read the dates or notes and said it will take another 30 days to reassess! Good luck talking to a real person it’s all bots
Insurer: Fetch Canada
By: jenny Sanchez
First Claim A+
Recently had our first experience with a claim and it has been seamless. Spot has counted payments towards the deductible and once it was met, they paid 90% of the remainder which is what our plan covers. There were no questions asked when I supplied the invoice, they paid. Could not be more pleased with Spot at this point.
Insurer: Spot
By: Ryan Wolff
Submitting a Claim
I appreciate the clarity of instructions for filing my first claim. Submitted all the paperwork on Sunday and by Friday the claim was completed and funds transferred to my bank account. Thank you for your dependable service at a challenging time.
Insurer: Spot
By: Celia Alvarez
Service was quick and my payment was…
Service was quick and my payment was fair.
Insurer: Pets Best
By: Mary
Very horrible and deceiving insurance…
Very horrible and deceiving insurance company. They received your claims and do not process them even though they fall within their policy within a new excuse each time.
Insurer: Embrace
By: JoJo