5
out of 5
Verified
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5
out of 5
Verified
5
out of 5
Verified
Trupanion offers great coverage and customizability for our beloved fur children even better customer service!
Trupanion offers great coverage and customizability for our beloved fur children, even better customer service! Every person I've ever been connected to from Trupanion is not only incredibly kind, but also very knowledgeable and helpful which really matters. The service every representative has provided for me has been outstanding, which is hard to come by that type of consistency nowadays. Genuine empathy, kindness, and enthusiasm in every interaction is so refreshing; however many companies have representatives who are required to be polite, kind, etc. but they're often not equipped/unable to provide answers/solutions to basic inquiries. This is never the case when talking to a Trupanion representative. Truly the gold standard for customer care!
- INSURER: Trupanion
- POSTED: 06/28/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
5
out of 5
Verified
Whenever I call I get my questions answered immediately.
Whenever I call I get my questions answered immediately..no waiting. The reps are pleasant, helpful and sometimes we even have chats.
- INSURER: Trupanion Canada
- POSTED: 06/28/2021
- BY:
- BREED: Mixed breed
- AGE OF PET: 7 - 10
5
out of 5
Verified
5
out of 5
Verified
I have had wonderful experiences with Trupanion.
I have had wonderful experiences with Trupanion. It's a bit expensive but the benefits and connectivity, representatives are excellent.
- INSURER: Trupanion
- POSTED: 06/28/2021
- BY:
- BREED: American Staffordshire Bull Terrier
- AGE OF PET: Over 11 years
5
out of 5
Verified
Once my vets have the billing information it is easy for the vet to send copies of the bill and I receive immediate notice so I know my case is being taken care of.
Once my vets have the billing information, it is easy for the vet to send copies of the bill and I receive immediate notice so I know my case is being taken care of.
- INSURER: Trupanion
- POSTED: 06/28/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
5
out of 5
Verified
i have no issues with the service just wish it was a little less expensive for my 3 dogs
i have no issues with the service just wish it was a little less expensive for my 3 dogs
- INSURER: Trupanion
- POSTED: 06/28/2021
- BY:
- BREED: Mixed breed
- AGE OF PET: Over 11 years
5
out of 5
Verified
It was an effortless phone conversation
It was an effortless phone conversation
- INSURER: Trupanion Canada
- POSTED: 06/28/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
5
out of 5
Verified