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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

 
1

out of 5

Throwing Money Away with PetSecure

Been paying premiums for years and made only 1 claim for a single event/procedure recently. Here is a review of the experience: 1. The website is designed to make it as hard as possible to submit a claim. The page does not accept any file format, except small JPEGs, so you have to know how to convert all your PDFs or other documents from your Vet into low quality JEPGs in order to submit your claim online (it took a while). Then you get an email saying you will hear back from them in 2 weeks. Two, three, and four weeks go by and nothing. The website still shows you have submitted NO claims. You can cal them if you have 30min to wait in line for someone to pick up and when they do, they say they got your claim and will be notified by email. 2. No email comes, but after 4 weeks the website is now updated and the claim is marked as "Complete". However, without any explanation, PetSecure rules that more than 60% of the claim is deemed "Ineligible" (it was a single procedure performed by a specialist), another 20% is deducted as "Co-Insurance" (what? I have no other insurance), and after the $500 deductible, my claim is awarded less than 10% of the value of the claim, equivalent to a couple of months of premium. Now I realize I'm not the only one. I should have read the real reviews. Don't bother with PetSecure, unless you like throwing money away!
  • INSURER: Petsecure
  • POSTED: 06/26/2021
  • BY: Luis
  • BREED: Yorkshire Terrier
  • AGE OF PET: Over 11 years

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5

out of 5

My dog only gets the best she is so special

Lilmama is a very special pet to she is also my Companion she is very friendly
  • INSURER: Healthy Paws
  • POSTED: 06/26/2021
  • BY: Linda
  • BREED: Maltese
  • AGE OF PET: Over 11 years

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4

out of 5

Verified

Fast claims however read deductible clause before buying

Fast claim however this surgery was primarily for a root canal but she had a tiny eye growth so instead of putting her under again another time we had it done at same time at root canal and of course two different things so instead of paying one deductible of 300 I paid for two deductibles even though the eye surgery only cost $148.00. She was primarily under for her tooth. That's insurances for you they find a way not to pay. Going shopping for another insurance company to see if they have better deductible clauses.
  • INSURER: Trupanion Canada
  • POSTED: 06/26/2021
  • BY: Kimberly
  • BREED: Husky Mix
  • AGE OF PET: 7 - 10

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1

out of 5

Do NOT use them

Do not use them under any circumstances. They did not provide me information on waiting periods before paying. They lied about coverage. They falsely denied a claim saying something which was not a medical condition until April had been documented in December of the previous year (it had not). Their customer service is rude, unhelpful, and takes an inordinate amount of time to get through. Their website is poorly designed and not conducive to human operation of what should be a basic function. Their 'edit claim' function doesn't allow you to actually edit a claim and only to post new attachments, rendering it useless. You are better served taking the money you would spend on them and shredding it. Terrible company that adds no value to the world and will not cover your pets medical procedures.
  • INSURER: Pets Best
  • POSTED: 06/26/2021
  • BY: M
  • BREED: American Shorthair
  • AGE OF PET: 7 - 10

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5

out of 5

Because the person helping me Kat was so informative and understanding when I asked a ton of questions!

Because the person helping me, Kat, was so informative and understanding when I asked a ton of questions!
  • INSURER: Trupanion
  • POSTED: 06/26/2021
  • BY:
  • BREED:
  • AGE OF PET: 0 - 3

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5

out of 5

I love Trupanion

Trupanion always processes my claims quickly and provides payment promptly. They are so quick and easy to work with.
  • INSURER: Trupanion
  • POSTED: 06/26/2021
  • BY:
  • BREED:
  • AGE OF PET: 7 - 10

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5

out of 5

Great enrollment experience

The associate was helpful answering questions, patient, friendly and fast at processing my enrollment. He sent me the plan materials and his email information immediately.
  • INSURER: Trupanion
  • POSTED: 06/26/2021
  • BY:
  • BREED: Domestic Shorthair
  • AGE OF PET: 7 - 10

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5

out of 5

Easy to communicate with and always answers all my questions

Easy to communicate with and always answers all my questions
  • INSURER: Trupanion
  • POSTED: 06/26/2021
  • BY:
  • BREED:
  • AGE OF PET: 0 - 3

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5

out of 5

Italian Greyhound gets a new smile

My refund was processed quickly without any problems.

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5

out of 5

Efficient friendly and payment very fast!

Efficient, friendly and payment very fast!
  • INSURER: Trupanion
  • POSTED: 06/26/2021
  • BY:
  • BREED:
  • AGE OF PET: 7 - 10

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