Everyone has been very nice so far
Everyone has been very nice so far
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Customer service is the best!
Customer service is the best!!
- INSURER:
Trupanion
- POSTED: 06/29/2021
- BY:
- BREED: Miniature Schnauzer
- AGE OF PET: 7 - 10
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Great service.
No problems with this one. It was worry free.
- INSURER:
Trupanion
- POSTED: 06/29/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Trupanion to the rescue
With COVID the ability to see a vet on a timely basis is non-existent currently in Ottawa.
Minimum 4-8 weeks for a regular appointment otherwise it's the local ER clinic as the only option. I found clinics serving the public much faster but they were in Toronto. I took the appointment. My dog was seen, assessed and treated in 3 days. I paid for the hotels no issue. And Trupanion came through in a huge way. They covered everything that was in the agreement contract I had with them. I was fully willing to pay the bill because it was out of my region but it was such a seamless process and speedy as well. I paid everything was reimbursed within 3 days of submitting the claim. Thank you to everyone at Trupanion.
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Claims review
After the vet submitted my claim, I got an email within a day letting me know that the claim was being reviewed. Always quick to keep me posted and helpful with answering any of my questions
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Bella
they have saved our baby Bella.
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Excellent Customer Service and Knowledgeable Agents make everything So Much Easier
your agent that was helping me was knowledgeable, polite, and efficient - she took the time to explain the inner workings for your plans and ensured that I understood them all before I made a choice. Hats off to her and your attention to detail.
- INSURER:
Trupanion Canada
- POSTED: 06/29/2021
- BY:
- BREED: Poodle-Standard
- AGE OF PET: 7 - 10
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Relatively Easy to file claim on app.
Relatively Easy to file claim on app. Fast response time and payment.
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