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Customer service is spectacular
Customer service is spectacular
Insurer: MetLife
By: customer
Beware of OUTRAGEOUS price hikes
Beware of OUTRAGEOUS price hike when your pet is older +104% (more than doubled the price +$100/mo) Not one claim EVER The rate hikes were as follows: 2017-$42/mo (inception)-pet age 6months 2018-$49/mo (+17%) 2019-$56/mo (+15%) 2020-$58/mo (+3%) 2021-$67/mo (+16%) 2022-$76/mo (+13%) 2023-$84/mo (+10%) 2024-$96/mo (+15%) 2025-$196/mo (+104%)-pet age 8.5years The CA Dept of Insurance did nothing
Insurer: Healthy Paws
By: Junior D
Applying online was effortless
Applying online was effortless
Insurer: Nationwide
By: Troy
Great service
They review my claims in a timely manner. When I have questions about a claim army policy and call them the reps are not only helpful but also polite whi h goes along way
Insurer: MetLife
By: J.keelan
Stacy so sweet
Stacy was kind, knowledgeable, excellent customer service.
Insurer: Prudent Pet
By: Linda
Good experience talking with sales…
Good experience talking with sales person. She answered all my questions and gave me good information to help me make my choices.
Insurer: Prudent Pet
By: abhendersgmail.com
Simple coverage for the most important stuff
Healthy Paws is a nice, simple, no-frills insurance provider, which is what we prefer. We'd rather pay a lower premium for unexpected issues than get all the bells and whistles covered. Healthy Paws pays out claims really fast--often within days. Submitting claims is easy. The coverage is fair and reasonable. So far, none of our claims have been unfairly declined. Goober is doing much better after the surgical removal of a foxtail from a lymph node in his neck. We are grateful that the exorbitant cost of pet care was one less thing we had to worry about, thanks to Healthy Paws.
Insurer: Healthy Paws
By: Lucy Dotson
It seems every time I submit invoices…
It seems every time I submit invoices from the vet with both of my dogs on one invoice, there is always some sort of issue. One dog will get paid out, then there's an issue with the other one's payout, or the payouts will both lag. I end up calling the CSR's multiple times to tell the same stories a million times. The CSR's are very friendly and try to be as helpful as possible, but I also get different stories as to what's going on with my claims. I could go on and on about issues I have had with almost every claim I have submitted since I I started with MetLife, but I am not. Going forward to make life easier for myself and the adjusters, I will submit one claim per dog, even if they are receiving the same exact treatments.
Insurer: MetLife
By: D.D.