220,939+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 220,939 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Shady organization
My dog required the removal of 9 teeth during a routine dental cleaning. After filing my claim for only the teeth removal, (1) FIGO asked vet for clinical summary within 2 biz days or claim would be closed without ability to re-open. My vet sent 14 pages including images. (2) FIGO then asked for 2 years of records... within 2 biz days or claim would be closed without ability to re-open. My vet complied. (3) FIGO adjusted my claim to vet billed amount which included uncovered items, then denied claim due to pre-existing conditions. My dog is only 7, he had none of the noted conditions other than tarter... they can't be serious. We all have tarter every time we get our teeth cleaned! (4) I emailed them an appeal and the email got an auto-reply that the email address on their EXPLANATION OF BENEFITS was decommissioned. This is a very shady outfit. Why pay hundreds annually with only a faint hope they will pay? I won't again.
Insurer: Figo
By: Surfgoodworkbad
Embrace has been great to work with
Embrace has been great to work with. Claims are paid quickly. Coverage is easy to understand and representatives are knowledgeable and responsive when you want to make changes to coverage.
Insurer: Embrace
By: Valerie
Claim was processed in a timely manner.
Claim was processed in a timely manner.
Insurer: Fetch
By: Tawnia
They are prompt on response and claims
They are prompt on response and claims, and refunds.
Insurer: Pumpkin
By: Tracie Velde
I spoke with Joshua and he was so…
I spoke with Joshua and he was so helpful, professional, and kind
Insurer: Fetch Canada
By: Jann
They prepare my claims and…
They prepare my claims and reimbursement in a timely manner. The customer service is always helpful and kind. The reimbursement portion is pretty good.
Insurer: MetLife
By: customer
Peace of mind
Trupanion make it so simple for my pups to get the care they deserve. It gives me peace of mind knowing that emergency veterinary care costs are covered.
Insurer: Trupanion
By: Tracey Rolofson
Efficient claim review
Fetch processed my claim quickly and without red tape.
Insurer: Fetch
By: Kathleen
Trupanion is so easy to deal with and…
Trupanion is so easy to deal with and pays claims fast.
Insurer: Trupanion
By: customerbarbara paone
Always excellent service !
Always excellent service !! Easy to navigate claims process !! Friendly employees
Insurer: Embrace
By: Suzanne