154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Smooth filing experience, misleading EOB
The process of filing was fine. However, on the EOB, it says $xxx amount was covered by insurance. It proceeds to explain that this amount actually went to the deductible. Therefore, this amount was not "covered" by insurance, it simply went to the deductible and still came out of pocket. Very misleading. In general this is an issue with the insurance industry as a whole.
Insurer: Embrace
By: NS
Great customer service!
Great customer service! Thank you!
Insurer: Spot
By: Bernadette Donofrio
I expected better reimbursement…
I expected better reimbursement coverage for the routine exams ands meds that ensure that our pets will stay healthy.
Insurer: Spot
By: Dennis Pinkham
The claim process was straightforward…
The claim process was straightforward and easy to submit. The explanation on the benefits were clear. The overall process was fast and efficient. The staffs were friendly and addressed our questions.
Insurer: Spot
By: customer
Christina was very patient and kind as…
Christina was very patient and kind as I had a lot of questions to ask and she answered them all in stride and even took the time to explain some of the answers so I could understand better.
Insurer: Trupanion Canada
By: Charity Murtha
Alicia was amazing
Alicia was amazing. She answered all of my questions and left no stone unturned. What a gem!!
Insurer: Fetch
By: Tashia
Alicia was amazing
Alicia was amazing. She answered all of my questions and left no stone unturned. What a gem!!
Insurer: Fetch
By: Tashia
Alicia was amazing
Alicia was amazing. She answered all of my questions and left no stone unturned. What a gem!!
Insurer: Fetch
By: Tashia
Alicia was amazing
Alicia was amazing. She answered all of my questions and left no stone unturned. What a gem!!
Insurer: Fetch
By: Tashia
Alicia was amazing
Alicia was amazing. She answered all of my questions and left no stone unturned. What a gem!!
Insurer: Fetch
By: Tashia