Tanya was very thorough in her explanation in filing a claim.
Tanya was very thorough in her explanation in filing a claim. Talking with Tanya I felt I was talking with a well informed Trupanion staffer.
- INSURER:
Trupanion
- POSTED: 07/05/2021
- BY:
- BREED: Soft Coated Wheaten Terrier
- AGE OF PET: 7 - 10
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Wow
Sign up was easy and fast. Couldn’t ask for more!
- INSURER:
Trupanion Canada
- POSTED: 07/05/2021
- BY:
- BREED: Mixed breed
- AGE OF PET: 7 - 10
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I spoke to the nicest and comforting lady when I called the other day.
I spoke to the nicest and comforting lady when I called the other day. I was crying and upset about a diagnosis I had just received for my 4-year old Boston Terrier and she answered my question and was very kind.
- INSURER:
Trupanion
- POSTED: 07/05/2021
- BY:
- BREED: Boston Terrier
- AGE OF PET: 7 - 10
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As always you guys have the very best people.
As always, you guys have the very best people. So pleasant and efficient.
- INSURER:
Trupanion Canada
- POSTED: 07/05/2021
- BY:
- BREED: Doberman Pinscher
- AGE OF PET: Over 11 years
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CLAIMS MADE EASY
I have had Healthy Paws insurance for both of my dogs for several months. One of my dogs began showing symptoms of gastric illness. I immediately took her to the vet and she began diagnostic testing.
I submitted my first claim and it took about 30 days for reimbursement, since it was the first claim and my vet exists in hard copy. Once HP received the records, they paid the claim, minus my deductible and copay, within a few days.
After the first claim, HP paid each subsequent claim within a few hours after submittal.
They even emailed me 10 days after the last visit to check on my girl. Amazing!
Based on the excellent customer service and trust they built, I decided to adopt two more dogs, knowing that the unexpected costs of illness and accidents will be covered after I enroll them.
One other note: I compared many different plans before selecting HP. It offered the most benefits for the most competitive price.
- INSURER:
Healthy Paws
- POSTED: 07/04/2021
- BY: Melissa
- BREED: Shiba Inu
- AGE OF PET: 0 - 3
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Amazing Service
Trupanion is 100% worth the cost.
The website is very user friendly and the response time is very quick!!!
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Gunner
Gunner has been covered by Trupanion since he was a puppy.
He tore his ACL when he was a young dog. I had decided to forego surgery. Trupanion has covered his medical expenses ( pain pills, x rays, etc) as he healed to a satisfactory level. Gunner has not been an active dog park dog and shows occasional tolerable pain while he walks a few miles most days.
Trupanion has been a great support for us as pet owners.
- INSURER:
Trupanion
- POSTED: 07/04/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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was quick and handled well
was quick and handled well
- INSURER:
Trupanion
- POSTED: 07/04/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Satisfied pet parent
Very easy to file my claims. Communication is always received in a timely manner
- INSURER:
Trupanion
- POSTED: 07/04/2021
- BY:
- BREED:
- AGE OF PET: Over 11 years
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