154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
236,046 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,329 reviews
10,791 reviews
27,484 reviews
14,162 reviews
63,005 reviews
Category with most reviews
This chart shows the distribution of review categories.
Quick payment from Pets Best for TPLO surgery
Pets Best was there to help pay for Nala's TPLO surgery, not only once, but twice!! Pet's Best made it super easy to submit a claim for Nala's surgery, and their response was fantastically fast! I received a direct deposit within a week of submitting my claim. That's top notch service!!
Insurer: Pets Best
By: Pacificpilot
So happy with Metlife!
So happy with Metlife!
Insurer: MetLife
By: customer
They are amazing
They are amazing, no games simply submitted a claim and got paid.
Insurer: Pumpkin
By: Pejman Tanaeim
Great and economically and professional…
Great and economically and professional pet insurance. They are quick to pay and the honor their commitment unlike Embrace which took 18 months to pay for a broken leg on one of my GoldenDoodles. I will never leave Spot.
Insurer: Spot
By: QUENTIN
PetsBest is terrible - it’s like a criminal enterprise, not a company
Signed up for PetsBest first of October. Happily took my money and continue to take my money. What am I getting? NOTHING. Website down for 4 weeks now, my claims go unanswered. Very long wait times to talk with these poor customer service folks who can’t or don’t know how to help. Apparently the company changed hands in the corrupt world of private equity holding companies recently. Stay away from them, you will regret it if you don’t. I can’t afford a dog -it’s become so expensive that only rich people can afford it, but I took an extra job because I love dogs to the moon and back / this is outrageous.
Easy submission process
Easy submission process, clear explanations, quick turnaround time.
Insurer: MetLife
By: customer
Suggestions for improvement
Please give at least an option to cover exam fees. This is standard for most other pet insurance programs, and can significantly add up over time when not covered. Why was the option to lower the deductible removed? Even if it means a waiting period, this should be an option, as the only way to lower it is to switch to a different insurance, which doesn’t seem to benefit Trupanion. Other insurance programs allow to lower the deductible, sometimes with a waiting period.
Insurer: Trupanion
By: Sarah
Great service
Great service , quick response to claims and questions . Dependable and affordable insurance
Insurer: MetLife
By: Gina Boraski
Easy to submit but slow response …
Easy to submit a claim electronically but it took a month for the reimbursement.
Insurer: Pets Best
By: Lauren Rosen Yeazel