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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Recommend Embrace for coverage
Have only had coverage for 4 cats for about 6 months now, but I am very pleased with their customer service. Filing of claims has been exceptionally easy. I highly recommend getting coverage with Embrace.
Insurer: Embrace
By: Kim Lehnhoff
I receive reimbursement quickly
I receive reimbursement quickly. Thank you all!
Insurer: MetLife
By: PATRICIA Casale
Easy to navigate and customizable.
Easy to navigate and customizable.
Insurer: MetLife
By: CHAZ KOUNTZ
Ease of handling claim and clear and…
Ease of handling claim and clear and understandable coverage
Insurer: Trupanion
By: Penny
Extremely disappointed with Figo Pet…
Extremely disappointed with Figo Pet Insurance. I filed a claim for a simple visit, which is clearly covered by my plan. Instead of processing it, Figo ignored my documentation and denied the claim without any explanation. The veterinary clinic confirmed that the issue happened only because of a name mismatch (my dog’s legal name vs the name I use daily), but after receiving the corrected invoices Figo still refused to reimburse anything. Customer service kept ignoring follow-ups, and instead of helping, they tried to upsell me on staying as a customer. Because of this experience, I decided to cancel my policy. Very poor communication and zero accountability. I do not recommend this company.
Insurer: Figo
By: Ruslan Priakhin
love how easy it is to file a claim!
love how easy it is to file a claim!
Insurer: Trupanion
By: Deborah
Thanks Ken!
Ken was very informative and helpful. Super easy to understand and great to work with.
Insurer: Nationwide
By: Jenn
Facility in the process of the claims…
Facility in the process of the claims and good communication and clarity.
Insurer: Fetch
By: Eva Haydee
Daniel was a thoughtful and clear…
Daniel was a thoughtful and clear representative.
Insurer: Nationwide
By: Buzz Wilms
Amazing customer service
Amazing customer service. Top notch !
Insurer: Trupanion
By: Kristen