209,556+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 209,556 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

209,556 total


Most selected providers in "February, 2026"

This chart shows the distribution of the most selected pet insurance providers in February, 2026.

Providers with highest rating

Embrace

19,732 reviews

4.9
Healthy Paws

11,012 reviews

4.9
Fetch

5,285 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

8,866 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

Verified January 15, 2025

Quick reimbursement

Quick reimbursement

Insurer: Pumpkin

By: Linda Neer

Verified January 15, 2025

Rebecca was great

Rebecca was lovely to work with and made it all so simple! Loved talking to a person instead of clicking boxes online. Felt. Much more personal. Thank you!

Insurer: Prudent Pet

By: Courtney

January 15, 2025

embrace is horrible

embrace is horrible. our dog had giardia from the shelter we rescued her from 11 1/2 months ago. during that time, embrace claimed any type of upset stomach was due to her having giardia months ago and each time she had an upset stomach, they would extend giardia as a pre-existing condition 12 months (IM NOT MAKING THIS UP. IT'S INSANE). she hadn't had any stomach trouble for 11 1/2 months. she then got 2 very serious vaccines and had an upset stomach for a day (which our vet said is extremely common). embrace is telling me this is because of giardia and that they're extending the pre-existing definition of giardia another 12 months. they won't return any of my calls. i would never ever recommend them to anyone. i plan on leaving if they don't resolve this and i hope no one ever uses them. there are so many better alternatives.

Insurer: Embrace

By: Graham Dietz

Verified January 15, 2025

Great service!

Our new puppy got sick on Christmas day and gave us a gift of a hefty emergency hospital bill! We were lucky it was also the day when our sickness coverage started. The customer representative I spoke with before submitting the claim was extremely helpful and very nice. They advised that the first claim could take up to 30 calendar days, but our claim was completed twice as fast (and only took longer because the hospital double-charged us for one item). Every day I logged into the app, there was some update. I am really impressed by the efficiency of the claim adjuster. I think we made a great decision by choosing Embrace for our puppy.

Insurer: Embrace

By: Jovita Adjabeng

Verified January 15, 2025

Lots of repeated questions

Lots of repeated questions, but after all good service.

Insurer: Embrace

By: Sonia Kennedy

Verified January 15, 2025

Recieved my claim in my bank account in…

Recieved my claim in my bank account in less then a waak

Insurer: Spot

By: Kelly Doyle

Verified January 15, 2025

Communication

Communication. My only complaint is the cost.

Insurer: Fetch

By: Kyle Darnell

January 15, 2025

Policy increase

It’s ridiculous how they keeep increasing the policy every year.

Insurer: Pets Best

By: Rodrigo

Useful
Verified January 15, 2025

After a bumpy start which included some…

After a bumpy start which included some misunderstanding, they have been quick to review my claims and have compensated me fairly to this point.

Insurer: Spot

By: Sonja Baro

January 15, 2025

Nationwide Pet Insurance has been a…

Nationwide Pet Insurance has been a nightmare. I submitted all the required documents for my dog’s claims, but they claimed what I provided wasn’t enough. My dog was adopted from a rescue, so there’s no additional history I can give them—but they don’t seem to care. To make matters worse, they took over $1,000 from me, which they refuse to refund. Their customer service has been dismissive, and the whole process has been nothing but stressful. If you value your time, money, and your pet’s well-being, stay far away from this company!

Insurer: Nationwide

By: Nicole Moebes

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