209,556+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,556 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Rebecca was great
Rebecca was lovely to work with and made it all so simple! Loved talking to a person instead of clicking boxes online. Felt. Much more personal. Thank you!
Insurer: Prudent Pet
By: Courtney
embrace is horrible
embrace is horrible. our dog had giardia from the shelter we rescued her from 11 1/2 months ago. during that time, embrace claimed any type of upset stomach was due to her having giardia months ago and each time she had an upset stomach, they would extend giardia as a pre-existing condition 12 months (IM NOT MAKING THIS UP. IT'S INSANE). she hadn't had any stomach trouble for 11 1/2 months. she then got 2 very serious vaccines and had an upset stomach for a day (which our vet said is extremely common). embrace is telling me this is because of giardia and that they're extending the pre-existing definition of giardia another 12 months. they won't return any of my calls. i would never ever recommend them to anyone. i plan on leaving if they don't resolve this and i hope no one ever uses them. there are so many better alternatives.
Insurer: Embrace
By: Graham Dietz
Great service!
Our new puppy got sick on Christmas day and gave us a gift of a hefty emergency hospital bill! We were lucky it was also the day when our sickness coverage started. The customer representative I spoke with before submitting the claim was extremely helpful and very nice. They advised that the first claim could take up to 30 calendar days, but our claim was completed twice as fast (and only took longer because the hospital double-charged us for one item). Every day I logged into the app, there was some update. I am really impressed by the efficiency of the claim adjuster. I think we made a great decision by choosing Embrace for our puppy.
Insurer: Embrace
By: Jovita Adjabeng
Lots of repeated questions
Lots of repeated questions, but after all good service.
Insurer: Embrace
By: Sonia Kennedy
Recieved my claim in my bank account in…
Recieved my claim in my bank account in less then a waak
Insurer: Spot
By: Kelly Doyle
Communication
Communication. My only complaint is the cost.
Insurer: Fetch
By: Kyle Darnell
Policy increase
It’s ridiculous how they keeep increasing the policy every year.
Insurer: Pets Best
By: Rodrigo
After a bumpy start which included some…
After a bumpy start which included some misunderstanding, they have been quick to review my claims and have compensated me fairly to this point.
Insurer: Spot
By: Sonja Baro
Nationwide Pet Insurance has been a…
Nationwide Pet Insurance has been a nightmare. I submitted all the required documents for my dog’s claims, but they claimed what I provided wasn’t enough. My dog was adopted from a rescue, so there’s no additional history I can give them—but they don’t seem to care. To make matters worse, they took over $1,000 from me, which they refuse to refund. Their customer service has been dismissive, and the whole process has been nothing but stressful. If you value your time, money, and your pet’s well-being, stay far away from this company!
Insurer: Nationwide
By: Nicole Moebes