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Pet parents across the U.S. and Canada have left over 222,727 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Such an unfair fault decision
I was driving straight through an intersection from a stop sign. I had already made a complete stop and ensured the road was clear. At the time I proceeded, there were no vehicles approaching from my right side. As I continued driving straight through the intersection, another vehicle suddenly approached from the right without stopping at their designated stop sign. They entered the intersection at speed and struck the front right side of my vehicle, causing significant damage to the wheel and making my car undrivable.The other driver failed to stop at the stop sign as required by traffic law. I believe they are at fault for failing to yield and for disobeying the stop sign.So how can It consider as 50% fault? They are forcefully putting me at 50% fault just showing the reason I don't have dashcam+witness.What a terrible excuse! From the damage It's literally proven how the accident can happen.
Insurer: Sonnet
By: Sadiya Hossain Jui
Embrace has always been helpful with…
Embrace has always been helpful with our claim even though I can't go into my account and mailing my claim via UPS. I have received my reimbursement. I am very happy!!
Insurer: Embrace
By: Max Kincaid
Amanda H was a great help on the phone…
Amanda H was a great help on the phone answering questions pleasantly, professionally and very helpful. I so appreciated the step by step assistance through what I thought would be a daunting process.
Insurer: Fetch
By: Gabby Frieder
Embrace makes it so easy to submit and…
Embrace makes it so easy to submit and claim and they reply very quickly. My lab thanks you!!
Insurer: Embrace
By: Linda Leach
Took Care of it All!
This was great! Loved using SPOT and will keep them for all my pets. My dog had surgery on his knee. They reimbursed it, and everything was easy. A company that does what they say!
Insurer: Spot
By: Amarainder Goli
Todd was very knowledgeable and…
Todd was very knowledgeable and pleasant to work with!
Insurer: Nationwide
By: customer
Declaration not reimbursed - inadequate registration procedure
My claim for the treatment of a bladder infection of our cat was not reimbursed by Figo, referring to a comment in his file that, according to me and our vet, has no causal link with bladder infection whatsoever. Our cat developed a bladder infection 5 weeks after taking out the insurance, so in essence Figo's suggestion is that I would purposefully have registered our cat while he already had a bladder infection, and then let him walk around with it for 1½ months, just to be able to declare the invoice? What an annoying and also disrespectful insinuation..... It now appears that our cat is not insured for a whole series of conditions as a result. If I had known this in advance, I would never have insured my cat with Figo. I therefore believe that Figo's registration procedure is seriously inadequate and places a disproportionate amount of responsibility on the policyholder. I registered a 100% healthy animal in good faith, and Figo is looking for a reason in the file to avoid a claim. It would be fairer for Figo to give a person who applies the claim the option to have the file reviewed, so that any exclusions are clear in advance. Because of this omission, I am now paying a year's premium for a cat that is barely insured. Even after filing a formal complaint, Figo does not say a word about the inadequate registration procedure and does not move an inch towards a lenient treatment. Very disappointing! My advice is therefore to have Figo assess the file of an older animal with a file at the vet first, to avoid any nasty surprises later on.
Insurer: Figo
By: Erik Philippus
Claim process was quick and easy!
Claim process was quick and easy!
Insurer: MetLife
By: Elizabeth Markuson
Great Policy option explanations!
Customer service contacted me prior to purchase explaining some valuable information that I may have wanted to consider before the purchase!
Insurer: Prudent Pet
By: Larry Muse
Quote help
Stephanie was so helpful in giving me all the assistance I needed to make my decision easier. Thank you so much. All that and a great price as well.
Insurer: Prudent Pet
By: v_a_lichtyyahoo.com