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I have had claims "on hold" for months
I have had claims "on hold" for months. I have submitted the requested information several times. you are asking for a 12-month medical history on dogs i got at 10 weeks old. the last time i was told i would receive an e-mail within 48 hours. that was several weeks ago. i notice there is never a delay in your taking the monthly premiums. what am i paying for if you won't process my claims or contact me. now i have to deal with this while recovering from surgery.
Insurer: Embrace
By: Tom Harkins
Submitting claims is easy on the app
Submitting claims is easy on the app. I usually hear back within a few days.
Insurer: ASPCA
By: Willow