209,379+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,379 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Awful
Awful! I have been paying on this insurance for 7 years and they wanted me to pay the deductible for vet visit just under $500 cost. Just ridiculous! Better off starting a saving fund for your pet’s vet visit then paying into pet insurance! Total scam! Total joke!
Insurer: Healthy Paws
By: Kim Anderson
Insurance for new pet
Rebecca was really helpful and patient showing me how to get insurance for my new cat. She was really nice and I was able to get everything sorted out.
Insurer: Prudent Pet
By: Sabrina Orozco
I am extremely disappointed in Fetch…
I am extremely disappointed in Fetch Pet Insurance. One of the main reasons I chose Fetch was its coverage for integrative treatments like acupuncture and physical therapy. However, when I finally needed to use that coverage, they found a loophole to deny my claim. My veterinary specialist referred my dog to the most highly recommended licensed canine physical therapist in Utah. Despite physical therapists not needing to be veterinarians in Utah, Fetch refused coverage simply because he isn’t a DVM. This is incredibly frustrating, especially considering I’ve paid tens of thousands of dollars in premiums over the years for my senior dogs and have rarely received reimbursements. I will be canceling my policy before the next renewal and will never use or recommend Fetch again. As someone deeply connected in the animal industry, I will make sure others are aware of this disappointing experience. If you’re considering Fetch, be warned—they may not stand by their advertised coverage when you need it most.
Insurer: Fetch
By: Tracy Lund
Great experience so far
Great experience so far
Insurer: Spot
By: Darya Babina
Great Customer Service
Spot is so on point. As soon as the claim has been submitted, resolution is provided within 2 to 3 days and sometimes less. In these days of rising health costs for us and even our pets it is really unmanageable without companies such as Spot providing great customer service and timely claims resolution. Thank you Spot
Insurer: Spot
By: Dewey Faniel
Look elsewhere, 3 years a client and leaving.
I have used them since the arrival of my puppy and have kept them for 3 years. The first 2 years, they were great. He has issues with bloody diarrhea and vomiting and they covered about 50% which was about $2.5G (I had the most expensive coverage). This last year, they have not reimbursed me for much. When I appealed, they stated that because my dog had an ear infection - all my claims are related to this pre-existing condition. The same condition he had the prior 2 years when they covered a good portion of his vet bills. I knew something was up when they periodically kept requesting his complete medical history even though he was their client since day one and they have copies of all appointment notes. Save the $100/month cost and find another insurer
Insurer: Pets Best
By: Hawaii_Jack
Just signed up with Embrace and so far…
Just signed up with Embrace and so far the service is FANTASTIC, easy to setup my pet profile and easy to use the service. Very happy NEW CUSTOMER!
Insurer: Embrace
By: Sam Sommer
I submit my claim for my sick dog
I submit my claim for my sick dog, they responded immediately to let me know that my claim was processed, they authorized my claims and send me the money in a very short time. I highly recommend the insurance company
Insurer: Spot
By: Angelica Cendejas
Alicia was very Good
Alicia was very Good. Very knowledgeable with a caring attitude. She was Fantastic
Insurer: Fetch
By: Brenda Babb
Pets best math is not normal people…
Pets best math is not normal people math 1000 deductible pay 70% of the bill They do not pay for the exam fee My bill 2030.35 Exam fee 195 Less 1000 copay Left me with a 70% payment from pets best of 284.73 They do the math as 2030.35-195 then take 70% of that rather than 2030.35 -1195 so $300 difference on what I believed they would pay. Very disappointing.
Insurer: Pets Best
By: Susan