154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,927 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,780 reviews

4.9
Fetch

27,472 reviews

4.9
Pets Best

14,160 reviews

4.9
Trupanion

63,001 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified December 19, 2024

Easy to upload and quick direct deposit

Easy to upload and quick direct deposit

Insurer: Spot

By: Erika N

December 19, 2024

MetLife Pet Insurance

I'm surprised I see so many bad reviews. My experience is great, the claims are being processed quickly and the customer service is fantastic.

Insurer: MetLife

By: Sanda Lupulescu

Verified December 19, 2024

Clear and fair experience with Embrace

Clear and fair experience with Embrace, staff is very informative and always attentive.

Insurer: Embrace

By: Juliet C.

December 19, 2024

if I could choose no stars

if I could choose no stars, that's what I would do. When I started my dog's policy back in 2017, I was told I would not be punished for using it but that's exactly what happened when he suffered issues in 2022, my benefits were cut. Now 2 years later, once my dog reached "senior" status, I was offered a renewal at a 45% increase in premium. The security I expected to have until my dog's death was ripped right out from under me, so the next medical issue he has will come as financial decision, not what is best for him. I will NEVER use this company again!!

Insurer: Fetch

By: H Custard

December 19, 2024

if I could choose no stars

if I could choose no stars, that's what I would do. When I started my dog's policy back in 2017, I was told I would not be punished for using it but that's exactly what happened when he suffered issues in 2022, my benefits were cut. Now 2 years later, once my dog reached "senior" status, I was offered a renewal at a 45% increase in premium. The security I expected to have until my dog's death was ripped right out from under me, so the next medical issue he has will come as financial decision, not what is best for him. I will NEVER use this company again!!

Insurer: Fetch

By: H Custard

December 19, 2024

if I could choose no stars

if I could choose no stars, that's what I would do. When I started my dog's policy back in 2017, I was told I would not be punished for using it but that's exactly what happened when he suffered issues in 2022, my benefits were cut. Now 2 years later, once my dog reached "senior" status, I was offered a renewal at a 45% increase in premium. The security I expected to have until my dog's death was ripped right out from under me, so the next medical issue he has will come as financial decision, not what is best for him. I will NEVER use this company again!!

Insurer: Fetch

By: H Custard

December 19, 2024

if I could choose no stars

if I could choose no stars, that's what I would do. When I started my dog's policy back in 2017, I was told I would not be punished for using it but that's exactly what happened when he suffered issues in 2022, my benefits were cut. Now 2 years later, once my dog reached "senior" status, I was offered a renewal at a 45% increase in premium. The security I expected to have until my dog's death was ripped right out from under me, so the next medical issue he has will come as financial decision, not what is best for him. I will NEVER use this company again!!

Insurer: Fetch

By: H Custard

December 19, 2024

if I could choose no stars

if I could choose no stars, that's what I would do. When I started my dog's policy back in 2017, I was told I would not be punished for using it but that's exactly what happened when he suffered issues in 2022, my benefits were cut. Now 2 years later, once my dog reached "senior" status, I was offered a renewal at a 45% increase in premium. The security I expected to have until my dog's death was ripped right out from under me, so the next medical issue he has will come as financial decision, not what is best for him. I will NEVER use this company again!!

Insurer: Fetch

By: H Custard

December 19, 2024

if I could choose no stars

if I could choose no stars, that's what I would do. When I started my dog's policy back in 2017, I was told I would not be punished for using it but that's exactly what happened when he suffered issues in 2022, my benefits were cut. Now 2 years later, once my dog reached "senior" status, I was offered a renewal at a 45% increase in premium. The security I expected to have until my dog's death was ripped right out from under me, so the next medical issue he has will come as financial decision, not what is best for him. I will NEVER use this company again!!

Insurer: Fetch

By: H Custard

December 19, 2024

if I could choose no stars

if I could choose no stars, that's what I would do. When I started my dog's policy back in 2017, I was told I would not be punished for using it but that's exactly what happened when he suffered issues in 2022, my benefits were cut. Now 2 years later, once my dog reached "senior" status, I was offered a renewal at a 45% increase in premium. The security I expected to have until my dog's death was ripped right out from under me, so the next medical issue he has will come as financial decision, not what is best for him. I will NEVER use this company again!!

Insurer: Fetch

By: H Custard

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