224,903+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,903 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Representatives were knowlegeable and…
Representatives were knowlegeable and communicated well how the process work. The reimbursement was quick meaning it was done in a reasonable time frame. Completing the claim is easy, meaning the app is user friendly. Very happy with whole process.
Insurer: Spot
By: Tracey Evrard
Have had dog covered since 2018 when we…
Have had dog covered since 2018 when we adopted him from Virginia Beach SPCA. Have had two claims and both have been denied. First one due to vet not itemizing. Last one is because waited 3 months to have a dental cleaning that resulted in having an extraction. We had no idea it was needed nor did vet until procedure. I filed a complaint with Virginia BOI.
Insurer: Trupanion
By: Ralph Sabine
Insurance is great to have if your pet…
Insurance is great to have if your pet is sick
Insurer: MetLife
By: customer
Fast coverage faster refunds love it…
Fast coverage faster refunds love it good choice.
Insurer: Spot
By: Glenna Thompson
Repeatedly requests same information…
Repeatedly requests same information already provided. Seems more interested in delaying or denying than actually paying claims, if they actually ever do.
Insurer: Embrace
By: Michael McCoy
So far so good!
So far so good. Easy to submit claims and they are processed quickly.
Insurer: MetLife
By: DB
Easy to send vet bills and quick…
Easy to send vet bills and quick response
Insurer: Fetch
By: Tony Scacca customer
Very easy to send in claims online and…
Very easy to send in claims online and reimbursement is quite fast...direct deposit into your checking account...if you choose.
Insurer: MetLife
By: customerMary
Caring
Their first question was how my pet is doing, while submitting the claim. So I am touched.
Insurer: MetLife
By: Canbolat Mahmutoglu
Called in on a weekend and immediately…
Called in on a weekend and immediately got through to an agent, Josh Sabado. I told him my specific coverage question and he immediately understood and gave me the answer I needed, no other unnecessary info. He felt like a human giving me real life pros and cons of my current provider and what coverage I was considering. I work in insurance so I know what gimmicks are used, and he didn’t use any. He also knew how to answer a more difficult question about how they price their policies, which was reassuring that he knew his stuff and their pricing strategy wasn’t to give discounts for new policies and then jack them up the next year. I ended up buying a policy thanks to my call with him. It was quicker and easier than when I called my current policy to cancel (stuck in phone prompt hell, having to through annoying rep questions and scripts they were required to read me, versus just answering my needs.) Would use Josh again. Thanks!
Insurer: Fetch
By: Cait D