Very helpful live chat rep.
Very helpful live chat rep.
- INSURER:
Trupanion
- POSTED: 08/14/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Always fast excellent service
Always fast excellent service
- INSURER:
Trupanion Canada
- POSTED: 08/14/2021
- BY:
- BREED: Golden Retriever
- AGE OF PET: Over 11 years
Did you find this review helpful?
Yes
No
Claire provided exceptional Customer service and the package seems like the best fit for my needs.
Claire provided exceptional Customer service and the package seems like the best fit for my needs.
- INSURER:
Trupanion
- POSTED: 08/14/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Violet
Erin was thorough, courteous, and very pleasant to work with. She explained everything to me and was very patient.
- INSURER:
Trupanion
- POSTED: 08/14/2021
- BY:
- BREED: English Cocker Spaniel
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
I asked the representative to email a claim form to me which she did immediately.
I asked the representative to email a claim form to me which she did immediately.
- INSURER:
Trupanion
- POSTED: 08/14/2021
- BY:
- BREED: Doberman Pinscher
- AGE OF PET: Over 11 years
Did you find this review helpful?
Yes
No
Because you covered my pups surgery expenses and have great customer service.
Because you covered my pups surgery expenses and have great customer service.
- INSURER:
Trupanion
- POSTED: 08/14/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Straightforward and Easy
The information was straightforward and Matt was helpful in answering all of my questions. Very easy process overall.
- INSURER:
Trupanion
- POSTED: 08/14/2021
- BY:
- BREED: Great Dane
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Great Experience
Everything went very smoothly purchasing Buddy’s policy. Prices very affordable. I don’t recall the girl’s name I spoke to, but she was very polite.
- INSURER:
Trupanion
- POSTED: 08/14/2021
- BY:
- BREED: Mixed breed
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Thankful.
So thankful I had an insurance policy to cover the needs Duff had due to cancer. I could not of financially managed the enormous vet bills without it.
- INSURER:
Embrace
- POSTED: 08/14/2021
- BY: Lisa
- BREED: American Cocker Spaniel
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Easy to submit claims, but PRICE HIKES are too much
I left a 10/10 review recently for Healthy Paws because it was easy to submit the claim for my dog's TPLO surgery (after he tore his knees/ACL in an accident), and pretty easy to get payment. But less than a month from that claim, I got an email saying that my monthly premium has gone up 50% - now at over $270 per month. They say premiums do not go up because of claims, but it feels suspect. I reached out to ask, and the generic reason they gave was that overall pet owners have been submitting more claims, they're paying more out, and now they have to increase prices. My dog's only 6...I can't even imagine how much premium they'll try to charge by the time he's an elderly dog.
- INSURER:
Healthy Paws
- POSTED: 08/13/2021
- BY: April
- BREED: English Bulldog
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No