Very compassionate and professional phone skills.
Very compassionate and professional phone skills.
- INSURER:
Trupanion
- POSTED: 08/16/2021
- BY:
- BREED: Mixed breed
- AGE OF PET: Over 11 years
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Because of the caring nature of the company and excellent service.
Because of the caring nature of the company, and excellent service. Also: Nyssa was a great help today in the chat.
- INSURER:
Trupanion
- POSTED: 08/16/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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Rebecca was very helpful and had all of the answers I needed.
Rebecca was very helpful and had all of the answers I needed. She was very knowledgeable and explained my policy in a way I could understand. She was also very personable and made me feel like I was chatting with a real person and not an automated service line. Rebecca is a great resource and I’m so happy I chose Trupanion for my pup coverage needs.
- INSURER:
Trupanion
- POSTED: 08/16/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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Very courteous and helpful.
Very courteous and helpful. All of my concerns were addressed !!
- INSURER:
Trupanion
- POSTED: 08/16/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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When you pay thousands in monthly premiums then only get covered for 500 for a situation that cost you close to 3000 on two sep trips sufficed to say you wonder what exactly the point is to you.
When you pay thousands in monthly premiums then only get covered for 500 for a situation that cost you close to 3000 on two sep trips, sufficed to say , you wonder what exactly the point is to you. I meAn, 48 month the last 4 months in TN, 129 monthly when I lived in NJ for over two years, is what I’ve paid for you to cover 500 the first time I need you. Please tell me why wouldn’t I just pay the 501 once rather than pay you monthly equaling out to about 8 times that. Just saying
- INSURER:
Trupanion
- POSTED: 08/16/2021
- BY:
- BREED: Yorkshire Terrier
- AGE OF PET: 7 - 10
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Great customer service easy to file claim quick response and good coverage!
Great customer service, easy to file claim, quick response and good coverage!
- INSURER:
Trupanion
- POSTED: 08/16/2021
- BY:
- BREED: Mixed breed
- AGE OF PET: Over 11 years
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Very pleasant professional conversation.
Very pleasant professional conversation.
- INSURER:
Trupanion
- POSTED: 08/16/2021
- BY:
- BREED:
- AGE OF PET: Over 11 years
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Great customer service friendly and quick resolution.
Great customer service, friendly and quick resolution.
- INSURER:
Trupanion
- POSTED: 08/16/2021
- BY:
- BREED: Miniature Dachshund
- AGE OF PET: 7 - 10
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Great to talk to very knowledgeable
Great to talk to, very knowledgeable
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Amazing and most important friendly service
Amazing and most important friendly service
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