209,304+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,304 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Got a new pet and applied online
Got a new pet and applied online. Super easy and fast! Nationwide has already sent their approval after less than a week. I'm glad I found them!
Insurer: Nationwide
By: customer
Not at all impressed
Not at all impressed. I had 2 claims in one year. One was a basic visit and the other was an emergency visit. Both claims were immediately "completed" which means closed because they felt there wasn't enough medical information. It's up to me to chase down all the support and go back to them and beg them to reopen the claims now. They said they needed my dog's information going back FOUR years before considering whether to reimburse me for her emergency visit. Obviously they are looking for an excuse to deny the claim (find some way to say the issue was pre-existing) or they just want to wear me down so I won't follow up again. Their approach is to "complete" (close) the claim until you present it again and again and again, while they continue to deny, deny, deny. Even if they end up reimbursing me eventually, I can honestly say that they made sure the experience was dreadful and burdensome. It has definitely not been good.
Insurer: Spot
By: Jan
Johnathan was extremely helpful
Johnathan was extremely helpful. Walked me through the coverage on each bird and made sure that we had the correct information on each as well.
Insurer: Nationwide
By: Charles “Wayne” Mires
We absolutely Love salty Paw
We absolutely Love salty Paw. they’re so kind and professional and there’s never any delay in care. Highly recommend. we love it here.
Insurer: Embrace
By: Daniel Johnson
Save yourself the heartache and don't buy this insurance
Refused to pay for my dog's accident, even though coverage is for accidents. They have people reading from a a script to deny coverage, even after 2 vets sent extensive records. Give you the runaround. They don't care about your pets. Horror stories from other clients. I didn't choose this insurance. The policy was sold to to ASPCA. All of the glowing 5 star reviews are "verified", while the honest reviews are "redirected ". STAY AWAY FROM THIS INSURANCE. IT'S CLASS ACTION LAWSUIT TIME
Insurer: ASPCA
By: Tracy Hill
Customer service representatives Rebecca and Stephanie.
Customer service representatives were knowledgeable and extremely helpful. Rebecca worked very hard to ensure I understood the details of the policy and was thoroughly understanding of pet needs and areas of concern.
Insurer: Prudent Pet
By: BRYAN
Pleasant customer service
I wanted to take a moment and just say that it was such a nice experience to speak with Delaney this morning and have all my questions answered. Delaney explained everything in detail and made sure that I understood. Was very happy so far with Prudent Pet and the employees.
Insurer: Prudent Pet
By: Douglas Matthis
Sophie
Great processing time! TY!
Insurer: Embrace
By: Better World Books Critique
Excellent Experience!
Carla made my experience with Fetch Pet Insurance seem less, friendly personality & understood pet ownership & the details of Fetch insurance policies. Thank you, Regards, Joseph
Insurer: Fetch Canada
By: Joseph Williams
Charlene was very helpful and…
Charlene was very helpful and knowledgeable. She answered all my questions and helped me get the right insurance for my fur baby.
Insurer: Pumpkin
By: Terry Ann Noelle’s mom