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Worst than Nationwide
Worst than Nationwide Constant hassle for paperwork for first 6 month, a doctor receipt was never sufficient. Metlife does not cover anal gland expression.
Insurer: MetLife
By: Seattle customer
We have had good service
We have had good service. The only problem that the price keeps increasing and not by a small amount.
Insurer: MetLife
By: PAULA RIEDER
Everything was laid out for me to…
Everything was laid out for me to easily see what my options were
Insurer: MetLife
By: Jacob Strusz
Initially I have not had any issues
Initially I have not had any issues. Claims were settled quickly. The first issue came when my pets neuter was not covered. I chose a plan that specifically covered that-and when it was time to use it -it's not in the plan anymore. I can't locate my policy coverage at all. Second-my dog had an accident. Hurt his leg while playing. Denied because they said it was an illness. He was healthy with no illness-he twisted his leg while playing. Third-I have a dog that passed and cannot find a way to remove them from the policy. When I call it says call back during business hours-but does not give any business hours. I am an insurance agent so am well versed in selecting coverage and policy language. I picked specific coverage for our needs and feel over the years the coverage has been changed and the information is intentionally made hard to locate. My policy renews in February and we will defiantly be reviewing under a microscope and possibly changing companies . I feel like what was a excellent service has become useless for the most part-but the fees keep going up. I may be better off saving the money for an emergency myself.
Insurer: ASPCA
By: Connie
Trupanion was awesome
Trupanion was awesome! Our claim for the unexpected surgery was handled quickly and was an easier process than we anticipated. Made sure we understood every step and were a true partner. Really appreciated the support.
Insurer: Trupanion
By: Julie
Good Purchase Experience
Information was clear and complete.
Insurer: Pumpkin
By: Jerry Price
Making a claim was so easy
Making a claim was so easy. They were very prompt at reviewing and paying the vet bill. I am very happy we have them as our insurance for our puppies
Insurer: Trupanion
By: Kimberly
When looking over different pet…
When looking over different pet insurance. I felt this was the best insurance policy for my pet. The cost is something I can afford on a limited budget
Insurer: Prudent Pet
By: Dianna Cooklacey
Clear and concise information
Clear and concise information. All in a format that easy to navigate. I’m hoping the insurance claims and processing goes as smooth as the registration and purchase.
Insurer: MetLife
By: Robert Higgins